Telesales Associate
International S.O.S.
Sales Development & Telenurturing Consultant
The Sales Development & Telenurturing Consultant is a hybrid strategic sales enablement role responsible for intelligence-driven prospecting, telenurturing, appointment setting, and pipeline support across North America. The role blends high-quality outbound engagement, data- and intent-led targeting, and sales operations support to maximize Business Development Managers (BDM) productivity, accelerate pipeline velocity, and convert marketing and intelligence insights into qualified opportunities.
Primary objectives:
- Build and nurture a qualified top-of-funnel pipeline aligned to territorial growth priorities
- Convert intelligence, marketing campaigns, webinars, and events into qualified meetings
- Reduce administrative burden on BDMs and improve CRM accuracy and deal flow
- Support complex, multi-stakeholder ("whale") deal pursuits through coordination and insight
Remote Work Policy:
Our organization follows a hybrid work structure where employees are required to work from the office in Blue Bell, PA, 3 days a week.
Essential Job Duties and Responsibilities:
Intelligence-Driven Prospecting & Telenurturing
- Leverage ZoomInfo Intent & WebSights, Salesforce data, and Power BI reporting to identify high-priority accounts and contacts
- Build and manage targeted telenurturing cadences for:
- Pre-targeting prospects
- Dormant or recycling accounts
- Long-cycle strategic pursuits
- Independently identify and add new accounts and contacts into Salesforce and nurture campaigns by territory, vertical, and intent signals
- Maintain a Top-25 strategic target list in partnership with BDMs
Strategic Appointment & Meeting Setting
- Set high-quality discovery, qualification, and follow-up meetings for BDMs
- Engage senior buyer personas (e.g., Security, Risk, HR, EHSE, Travel, Mobility, Compliance)
- Customize outreach messaging in coordination with BDMs and Marketing
- Join prospect meetings as required to:
- Take structured notes
- Update Salesforce
- Own follow-up actions when delegated
Marketing, Campaign & Webinar Execution
- Follow up with advertising, campaign leads and event attendees
- Re-engage no-show registrants with key insights and calls to action
- Partner with Marketing on localized and vertical campaigns
- Monitor and respond to inbound leads and web chat inquiries for US & Canada
Sales Operations & Pipeline Support
- Assist with:
- Draft quotes and proposals on an ad-hoc basis
- Opportunity stage movement and close-out on an ad-hoc basis
- Create Salesforce sales operations cases as needed (close-won support, invoicing, vendor documentation) on an ad-hoc basis
- Manage dashboards, territory scorecards, and tracking files
Whale Deal & Cross-Business Support
- Support 2+ large strategic deal pursuits per quarter
- Conduct stakeholder mapping for complex opportunities (Brokers, insurers, TMCs, technology partners, referrals etc.)
- Surface relevant news, regulatory changes, org updates, and press releases
Required Skills and Knowledge:
- To excel as a telesales executive, you need to possess persuasive abilities and thrive in dynamic, pressure-filled settings. Ultimately, a top-tier telesales executive should proficiently execute sales scripts while showcasing outstanding communication, negotiation, and customer service skills.
- Developing in-depth knowledge of solutions to make suitable recommendations based on customers' needs and preferences.
- Proven experience in telephone sales with ability to develop a pipeline of sales opportunities
- Demonstrated impeccable oral and written communication skills
- A passion for engaging prospects and pitching innovative solutions
- Ability to accurately log performance and produce regular reports in line with incumbent platforms (Salesforce)
- Strong planning and organization skills with the experience to help develop ideas by adopting a consultative approach with the content expert.
- Excellent time management skills with the ability to successfully manage numerous projects and stakeholders simultaneously
- Customer orientation (internal and/or external customers)
- Adaptable, agile minded
- Knowledge of Salesforce and ZoomInfo a plus
- Strong relationship building skills. A natural networker with the ability to map out key account plans and effectively up sell into current accounts together with establishing a pipeline of new client prospects.
- Well-developed influencing and negotiating skills with the ability to motivate and influence internal and external clients to commit to buy and the drive to close sales.
- Good strategic thinker with strong planning and organization skills who has the experience to develop solutions by adopting a consultative sales approach.
- Excellent time management skills with the ability to successfully manage numerous projects simultaneously, including activity planning and pipeline management.
- Strong individual who can work autonomously and within a team to deliver results.
- Ability to research and successfully gather all the required / relevant information relating to a client, prospect and/or individual/contact to support each stage of the sales process
- Excellent numeric, written, oral communication and presentation skills
- Computer literate (MS Word, Excel, PowerPoint and CRM applications).
- Cultural sensitivity and awareness. Ability to work in a multi-lingual, multi-cultural environment where collaboration is the norm
- Ability to objectively assess own performance and implement self development plans
Qualifications:
Required Work Experience
- Two or more years of experience in sales
- Strong communication skills via phone and email
- Proven, creative problem-solving approach and strong analytical skills
- Strong desire and ability to move up within a sales organization
Required Qualifications
- Educated to degree level, or equivalent, with a specialty in Business, Sales.
Required Languages
- Ability to communicate in English fluently (oral and written) an absolute must.
- Occasional travel within Region
Travel Requirements
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