Operations Manager

Operations Manager

The Operations Manager role is an integral part of the Information and Operations team, ensuring all non-instructional components of the school's daily operations are effectively managed and executed. This is a full-time, fully on-site role based at KIPP DC's campuses with an anticipated start date of June 2026.

In partnership with a school leader and Assistant Principal of Operations, the Operations Manager supports the school and campus-wide operations vision. This position will be responsible for overseeing a range of business functions that streamline performance between the school site and headquarters. The Operations Manager ensures that all school operations run seamlessly each and every day, proactively problem solving and developing systems where needed.

Academic Operations (30% of time)

• Serve as the primary executor of academic operations systems in partnership with the APO, ensuring strong day-to-day implementation across enrollment, data, assessments, and attendance.
• Manage student data systems and records, ensuring accuracy across attendance, grades, transcripts, and enrollment data in coordination with regional SIS and data teams.
• Lead execution of student recruitment, enrollment, and re-enrollment processes, including outreach campaigns, event coordination, and progress tracking toward enrollment targets ensuring 100% enrollment at the start of the school year.
• Support development and implementation of the master schedule, class rosters, and room assignments, ensuring alignment with staffing and academic priorities.
• Collect, maintain, and prepare key student data related to instruction, including but not limited to transcripts, report cards, and student grades.
• Host staff training for the execution of student assessments, grading, and other school-wide initiatives.
• Own day-to-day attendance data collection, tracking, and follow-up, ensuring alignment with school and network attendance compliance expectations.

Campus Operations (25% of time)

• Manage accounts payable, accounts receivable, and all other financial operations, including credit cards, petty cash, and reimbursements.
• Oversee financial aspects of school operations by tracking spending and identifying trends, preparing financial reports monthly, approving invoices to ensure compliance with accounting standards, and analyzing budget and spending data to advise principals on best ways to allocate funds.
• Serve as the sole Requisitioner in Workday, working closely with the Cost-Center Manager (APO) and school leader to ensure all spending is accurately accounted for in the system.
• Manage procurement and purchasing at the school site, including supplies, furniture and equipment, and information technology investments.
• Maintain inventory and manage fixed assets tracking.
• Oversees all aspects of food service, including quality, managing staff/vendors, meal tracking, compliance, and meal delivery
• Collaborate with the school leader and APO in budget development, monitor fiscal policies, and daily procurement processes.
• Communicate and track renovation, maintenance, and space needs to the HDQ facilities team, track school assets and inventory, and manage the quality of equipment.
• Serve as the main point of contact at the school for all facilities-related issues, including coordinating efforts among all facilities personnel, security personnel, and external vendors.

Compliance (15% of time)

• Support the APO with school-based compliance requirements by maintaining accurate lunch forms for each school, auditing and compiling accurate monthly lunch counts, and collecting lunch payments from students.
• Coordinate and track all compliance requirements across the school, ensuring deadlines are met and documentation is complete across areas such as ESSA, McKinney-Vento, ELL, student withdrawals, and health compliance.
• Run enrollment audit preparation and follow-up, including tracking action steps, resolving discrepancies, and ensuring readiness for reviews.
• Serve as the primary point of coordination with school staff to ensure consistent execution of compliance processes.
• Support family-facing communication related to compliance requirements, ensuring families understand expectations and deadlines.

Community Engagement & Front Desk Management (15% of time)

• Support record keeping on behalf of the APO
• Liaise with the regional safety team to manage onsite security vendors, ensuring student safety through guard rotations, emergency equipment maintenance, and compliance with safety protocols.
• Provide administrative and operational support to the APO, including record keeping, documentation, and coordination across operational workstreams.
• Collaborate with administrative staff to establish and update emergency response team protocols and ensure the campus is fully informed of all safety procedures
• Cultivate relationships with community partners and local officials to support city and network-wide safety initiatives.
• Maintain the front desk management and visitor sign-in when the Operations Associate is absent.

Management of Extracurricular Events (15% of time)

• Oversee the development of logistics for extracurricular activities, athletics, field trips, special events, and visitor management.
• Collaborate with the school's principal and APO to verify student-athlete eligibility, coordinate athletic logistics with the regional athletics leader, and ensure compliance with KIPP DC policies and relevant governing bodies.
• Manage the operational staffing structure to oversee and support evening and weekend events or facility usage by external vendors.

Requirements & Preferences

Required Qualifications

• Bachelor's degree
• A minimum of three years of experience in administration and operations
• Proven project management skills as it relates to the creation of different systems and structures
• Ability to work collaboratively across multiple teams throughout the network

Preferred Qualifications

• Familiarity with finance and accounting principles
• Project planning experience preferred, with demonstrated ability to see large projects through to completion
• Previous experience budgeting or purchasing on behalf of a non-profit organization
• Spanish Language Fluency

Physical Requirements

• Ability to travel to a KIPP DC school
• Availability to work outside of normal business hours or weekends

Demonstrated Excellence in the Following Areas:

• Commitment to Students and Schools: Demonstrates commitment to education reform, believing in every child's potential for success and prioritizing students, schools, and the essential role of families.
• Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization.
• Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes.
• Communications and Influence: Demonstrates adept communication skills and influence to advance work by adjusting content and style.
• Teamwork: Contributes to a supportive team culture, fostering diverse work styles and maintaining a high performance standard.
• Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work.
• Cultural Humility: Advances KIPP DC's commitment to anti-racism by creating a diverse, equitable, and inclusive environment for all stakeholders.
• Continuous Learning: Commits to continuous learning through feedback, self reflection, humility, and action.

Benefits & Compensation

• The anticipated starting salary range for this position is $71,305-$77,504. At KIPP DC we strive for clarity, equity, and to be highly competitive. When determining salaries we look at benchmarks in the education and non-profit sector.
• KIPP DC offers a robust benefits package including medical, dental, and vision insurances; various voluntary benefits; and employer paid benefits such as short term disability, long term disability, life insurance, and a membership to One Medical.
• KIPP DC also offers a 403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years.

Equal Employment Opportunity Employer

KIPP DC Public Schools does not discriminate against, or tolerate discrimination against, employees or applicants for employment on any legally-recognized basis or protected class including, but not limited to, actual or perceived race, color, national origin, immigration status (except as necessary to comply with federal, DC, state, or local law), religion, sex (including pregnancy, childbirth, lactation and related medical conditions), age, physical or mental disability, medical