Business Systems Analyst

Job Description

This is a w2 project only - NO C2C assistance at this time. Employers - PLEASE DO NOT CALL.

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Candidates must have experience supporting Cybersecurity related projects in a validated or highly regulated environment.

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The Lead Business Systems Analyst (Lead BSA) serves as the primary business and process analysis lead for the Secrets Exposure Analytics and Escalation Program. This role is responsible for translating business, cybersecurity, compliance, and operational requirements into scalable processes, technical capabilities, reporting solutions, and implementation plans that support the identification, validation, notification, escalation, and remediation of exposed secrets.

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The Lead BSA partners closely with Cybersecurity & Digital Trust, HR, engineering teams, data and analytics teams, product owners, and business stakeholders to define requirements, drive solution design, optimize workflows, and ensure successful adoption of program capabilities. This role provides leadership in requirements management, process analysis, data modeling, reporting, and stakeholder alignment across the program lifecycle.

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Key Responsibilities

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Business Analysis & Requirements Management

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• Lead discovery sessions, stakeholder interviews, workshops, and requirements-gathering activities across multiple organizations.
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• Elicit, analyze, validate, document, and prioritize business, operational, technical, and reporting requirements.
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• Translate complex business needs into detailed functional and non-functional requirements.
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• Develop user stories, acceptance criteria, use cases, process flows, and business requirement documentation.
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• Ensure requirements align with cybersecurity objectives, compliance requirements, and enterprise standards.
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• Manage requirements traceability throughout the project lifecycle.
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Process Analysis & Workflow Design

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• Analyze existing processes related to secrets exposure detection, validation, escalation, remediation, and reporting.
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• Design future-state workflows that improve operational efficiency, accountability, and risk reduction.
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• Identify process gaps, bottlenecks, manual activities, and opportunities for automation.
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• Develop process maps, swim lane diagrams, operating procedures, and workflow documentation.
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• Partner with stakeholders to standardize and optimize cross-functional operational processes.
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Solution Design & Systems Integration

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• Collaborate with engineering, security, and product teams to define solution requirements and implementation approaches.
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• Support the design and integration of tools, workflows, reporting solutions, and operational processes.
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• Analyze system interactions, data flows, and integration requirements across multiple platforms.
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• Ensure business requirements are accurately translated into technical solutions.
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• Review proposed solutions to ensure alignment with business objectives and operational needs.
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Data Analysis & Reporting

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• Define business reporting requirements, KPI frameworks, operational dashboards, and executive reporting capabilities.
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• Analyze program data, exposure trends, remediation performance, and escalation effectiveness.
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• Partner with data and analytics teams to develop dashboards and reporting solutions.
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• Establish data definitions, metrics standards, and reporting governance processes.
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• Validate reporting outputs to ensure accuracy, consistency, and usability for stakeholders and leadership.
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Stakeholder Engagement & Collaboration

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• Serve as the primary liaison between business stakeholders, cybersecurity teams, HR, operations, engineering, and program leadership.
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• Facilitate workshops, requirements reviews, solution walkthroughs, and stakeholder discussions.
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• Build consensus across diverse stakeholder groups with competing priorities and perspectives.
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• Communicate requirements, impacts, risks, and recommendations clearly to both technical and non-technical audiences.
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• Support organizational readiness and adoption efforts.
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Testing & Implementation Support

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• Develop and coordinate user acceptance testing (UAT) activities.
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• Create test scenarios, business validation criteria, and requirements traceability matrices.
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• Validate delivered capabilities against approved requirements and acceptance criteria.
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• Support defect triage, issue resolution, and implementation readiness activities.
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• Assist with deployment planning, training, and transition-to-operations activities.
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Governance, Risk & Continuous Improvement

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• Participate in governance forums and provide recommendations on business process and systems decisions.
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• Identify and document business risks, assumptions, dependencies, and impacts.
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• Support remediation planning and root-cause analysis efforts.
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• Recommend improvements to processes, reporting, workflows, and operating models.
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• Drive continuous improvement initiatives based on program metrics and stakeholder feedback.
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Qualifications

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Minimum Qualifications

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• Bachelor's degree in Business Administration, Information Systems, Computer Science, Cybersecurity, Engineering, or a related field, or equivalent practical experience.
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• Minimum 12 years of experience as a Business Systems Analyst, Business Analyst, Systems Analyst, or related role.
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• Experience leading requirements gathering and business analysis activities for large, cross-functional technology initiatives.
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• Strong experience documenting business requirements, functional requirements, process flows, and user stories.
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• Experience working with technical teams to translate business requirements into system capabilities.
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• Demonstrated ability to facilitate stakeholder alignment across business and technical organizations.
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• Strong analytical, problem-solving, communication, and presentation skills.
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Preferred Qualifications

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• Experience supporting cybersecurity, risk management, security operations, identity management, insider risk, compliance, or data protection initiatives.
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• Familiarity with secrets management, credential exposure, vulnerability management, or security incident workflows.
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• Experience with Azure DevOps, Jira, Visio, Power BI, ServiceNow, Microsoft 365, and reporting platforms.
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• Knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Management (BPM).
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• Experience designing KPI dashboards and executive reporting solutions.
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• CBAP, PMI-PBA, CCBA, Agile, Scrum, or similar business analysis certifications.
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