Dental Front Desk Assistant

Job DescriptionJob DescriptionBenefits: 401(k)Competitive salaryDental insuranceEmployee discountsHealth insurancePaid time offTraining & developmentVision insurancePaid holidays Dental Front Desk Assistant - Charlotte, NC Our established general dentistry group in Charlotte, NC seeking a friendly and dependable Front Desk Assistant to support front office operations and help provide an excellent patient experience. What We’re Looking For: Minimum 1 year of dental front desk experienceExperience with scheduling, patient check-in/check-out, and front desk workflowKnowledge of dental insurance, billing, and patient accounts preferredStrong communication, customer service, and multitasking skillsPositive, professional, and team-oriented attitude What You'll Do: Welcome and assist patients in a friendly, professional mannerAnswer phone calls, respond to messages, and schedule appointmentsSupport patient check-in/check-out and maintain accurate patient recordsMaintain accurate patient records and update systems as neededAssist with insurance verification, billing, collections, and account follow-upEnsure the front desk is clean, organized, and welcomingDeliver excellent customer service and resolve patient inquiries promptlyWork closely with the clinical and administrative team to support patient care What We Offer: Pay: $19–$23/hour, based on experienceBenefits: medical, dental, vision and life insurance401(k)Paid time off Schedule: Monday through FridayDaytime hours8-hour shiftsIn-person position