Senior Team Leader for Kids Indoor Play Space

Benefits:

Modern facility

Growth opportunity

Flexible schedule

Jetsetter Kids Club is a modern, high-end indoor play space and enrichment destination for children and families. We are hiring experienced Senior Team Leaders to help lead daily operations, oversee staff, book birthday parties and deliver an exceptional customer experience.

This is not an entry-level role. We are looking for professionals who have managed teams in children’s entertainment centers, indoor play spaces, learning centers or family-focused venues and can confidently run a shift.

Schedule & Commitment

Part-time: 18 to 30 hours per week

Must be available for at least 6 weekend shifts per month

Flexible weekday availability preferred

Applicants must include weekly availability when applying

Who You Are

You are polished, confident, and highly capable in a fast-paced environment. You’ve managed teams before and know how to lead, not just assist. You are calm under pressure, solutions-oriented, and take ownership of the customer experience from start to finish. You are punctual, reliable, and loyal, and take responsibility. You lead by example, hold high standards, and bring consistency to every shift. You are just as comfortable handling a difficult parent conversation as you are directing staff, managing flow, and stepping onto the floor when needed.

Key Responsibilities

Lead daily operations and take ownership of your shift

Supervise, direct, and support junior team members

Ensure smooth execution of open play sessions and birthday parties

Greet and check in customers with professionalism and authority

Verify waivers and ensure all policies are followed

Handle payments, bookings, credits, and scheduling accurately

Drive party sales and program bookings

Manage front desk flow during high-volume periods

Resolve customer issues quickly, calmly, and professionally

Step in wherever needed, including:

Monitoring play areas

Supporting cleaning/reset between sessions

Assisting with or leading party execution

Required Qualifications (Non-Negotiable)

Minimum 5+ years of managerial experience in:

Children’s play spaces or daycare

Family entertainment centers

Indoor playgrounds or similar venues

Proven ability to lead teams and run operations independently

Strong customer service and conflict resolution skills

Professional, clear, and confident communication style

Comfortable with sales (parties, memberships, programs)

Highly organized and detail-oriented

Over 21 years old

Meet the physical requirements

Live within 10 miles of Lindenhurst, NY (11757)

Reliable transportation required

Tech & Systems

POS and booking platforms

Google Docs & Sheets

Canva (basic familiarity)

Comfortable learning new systems (Roller experience a plus)

Familiarity with AI tools is a bonus

Why This Role

Leadership position in a premium, design-forward kids’ space

Opportunity to help shape operations and team culture

Fast-paced, dynamic environment with real responsibility

Growth potential as the business expands

Physical Requirements

This is an active, hands-on role that requires being on your feet for extended periods. You must be comfortable walking, standing, bending, and moving throughout the facility during your shift. The role may involve lifting and carrying light to moderate items (party supplies, equipment, furniture), assisting with room resets, and navigating play areas quickly and safely. You should be physically capable of keeping up in a fast-paced environment while maintaining awareness of children and surroundings at all times.

Location: 155 West Sunrise Highway, Lindenhurst, NY 11757 Website:

Important: We do not reschedule interviews for no-shows. Please apply only if you are serious and reliable.