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Supervisory Medical Support Assistant

US Department of Veterans Affairs

Job Title

Job duties include but are not limited to:

  • Extract and analyze data in order to provide reports in support of performance measures to senior management.
  • Monitor secure messages to ensure the accuracy and timeliness of responses.
  • Complete clinic cancellations within the timeframe set forth by the local facility and create new or format existing clinics for individual services.
  • Assist with clinic access contingency plans by adjusting provider schedules and patient appointments, avoiding staffing conflicts.
  • Responsible for new employee orientation and is part of a team that conducts comprehensive training for new employees.
  • Responsible for recall reminder clinics being utilized and monitored for delinquencies.

Work schedule: Monday-Friday; 6:30am-3:00pm

Telework: Not available

Virtual: This is not a virtual position

Functional statement #: 000000

Relocation/Recruitment Incentives: Not authorized

Permanent Change of Station (PCS): Not authorized

PCS Appraised Value Offer (AVO): Not authorized

Vacancy posted 2 days ago
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