Dental Front Desk Receptionist

Job Description

Job Description

Join us at Soul Dental, where your role as a Dental Front Desk Receptionist will be pivotal in creating a welcoming experience for our patients. You'll be the first point of contact, setting the tone for the exceptional service we pride ourselves on.

With one to three years of experience, you're ready to thrive in our lively, multi-specialty practice. At Soul Dental, we blend cutting-edge technology with a warm, collaborative environment, ensuring our team and patients feel valued and supported. You'll be part of a team that’s not just about work; it's about growth, learning, and connecting with people.

Let’s build a rewarding future together, where your contributions make a real difference every day.

Compensation:

$20 - $26 hourly based on experience

Responsibilities:

• Greet patients warmly and ensure they feel welcome and comfortable from the moment they step through our doors.
• Manage patient appointments efficiently, ensuring optimal scheduling to maximize our practice's productivity.
• Handle patient inquiries with clarity and empathy, providing accurate information and resolving concerns promptly.
• Maintain an organized and professional front desk area, reflecting our commitment to excellence and patient care.
• Coordinate with dental staff to ensure seamless patient flow and effective communication across the team.
• Process patient check-ins and check-outs swiftly, ensuring all necessary documentation is complete and accurate.
• Assist with insurance verification and billing inquiries, ensuring patients understand their coverage and financial responsibilities clearly and confidently.

Qualifications:

• Minimum 2 years of front desk experience in a dental office.
• Proficient in Dentrix.
• Strong understanding of PPO insurance and Pre-Determination processing.
• Confident in presenting treatment plans and clearly communicating with patients.
• Excellent communication, multitasking, and organizational skills.
• Friendly, professional, and patient-focused demeanor.
• Flexible availability, including evenings and Saturdays.

About Company

Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors.

With music playing in the background and cozy decor, with the latest technology like an Itero scanner, CBCT, Biolase Laser, and much more, Soul Dental is truly a wonderful team environment where everyone can learn and grow.