Group Program Director, Product

Role Description

As a Group Program Director, you will lead the Delivery capability for a portfolio of clients and/or a major account at Code and Theory, setting the strategic direction for delivery and ensuring the overall health, growth, and performance of your assigned delivery portfolio. You will manage and mentor all levels within Delivery (Associates up to Senior Directors), cultivate deep product and digital transformation expertise across your team, and serve as a senior escalation point for clients and internal leadership alike.

A great Group Program Director operates at both the strategic and operational altitude:

• Drive department-wide excellence in delivery.
• Own scope and budget integrity across your group.
• Represent Delivery as part of your portfolio leadership team.
• Champion the discipline internally and externally.
• Push a culture of continuous learning.
• Partner closely with Resource Management, Recruiting, Finance, and discipline leads.
• Balance strategic ambition, team development, and fiscal accountability.

Ultimately, you ensure Code and Theory delivers innovative, high-quality work efficiently and profitably at scale.

Qualifications

• 15+ years of program/delivery management experience, with deep expertise in product and digital transformation delivery.
• A demonstrated ability to cultivate and grow that expertise across a team, pushing a culture of continuous learning, innovation, and professional development.
• A change-agent mindset, with a history of identifying and driving process and tooling improvements at a department or agency level, leveraging AI to accelerate work and drive innovation.
• Proven experience owning scope, estimation, and budget integrity for complex, high-value engagements.
• A track record of serving as a trusted escalation point for clients and senior internal stakeholders.
• Strong financial acumen, including comfort partnering with Finance on revenue planning, investment decisions, and account health.
• Experience managing, mentoring, and developing team members at all levels within Delivery (Associates up to Senior Directors).
• Humility in leadership and a genuine commitment to fostering accountability, trust, and morale across teams.
• An understanding of different project management methodologies.
• Strong technical acumen to drive work forward in partnership with cross-discipline leads.
• Exceptional interpersonal skills, including clear communication, emotional intelligence, and the ability to influence and align diverse stakeholders.
• Experience contributing to new business pitches in a senior oversight capacity or as a hands-on contributor.

Requirements

• Oversee the overall health and performance of delivery portfolios.
• Serve as an expert in estimation and scope development.
• Act as an escalation point for accounts and projects.
• Connect with clients in a steering and escalation capacity.
• Partner with Resource Management and Recruiting to staff projects.
• Partner with Client Engagement and Business Development on organic and new business needs.
• Evaluate project health on a weekly basis.
• Foster a spirit of commitment, collaboration, and positivity.
• Manage, mentor, and cultivate team members at all levels within Delivery.
• Actively participate in new business pitches.
• Identify and drive change-related processes and tools.
• Act as a lead champion and advocate for the Delivery discipline.

Benefits

• The compensation range for this role is $220,000 – $280,000.
• Open to hiring at the level that best matches the right candidate's experience.
• Actual compensation is influenced by a wide array of factors including skill set, level of experience, budget, and location.