Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Group Supervisor

Rising Ground

Organization Overview: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

Job Summary : The Group Supervisor will work to provide the opportunity for JFY youth to ameliorate criminogenic needs and gain /learn life skills through groups as well as coaching and direct interaction in the milieu. The Group Supervisor will also provide opportunities for youth to exercise, socialize and share common interests with peers through organized recreational and cultural activities. The work requires the application of specialized skills, training and planning to meet the needs of the youth being served. The Group Supervisor monitors check-ins, engages the youth in group process throughout the day and leads five skills group each week at a regularly scheduled time. The Group Supervisor provides updates on each youth's progress in the milieu during treatment team.

Essential Functions:
• Ensure that youth in the JYF are able to achieve their individual goals in collaboration with their YLS goals.
• Coordinates and facilitates structured activities/workshops for JYF residents, lead groups in preparatory courses and trainings.
• Attending all meetings as required by supervisor, professional workshops and seminars to further knowledge and resources to provide to youth.
• Provide instruction to residents by explaining and demonstrating the proper

techniques, procedures, and rules used in specific activities, games and sports.
• Conduct regular safety inspections of recreation equipment and grounds.
• Responsible for the planning of the program calendar and daily groups and activities.
• Assist with youth engagement in daily program services.
• Requisition, secure, and inventory necessary materials, supplies and equipment.
• Motivate residents to become involved in recreation programs by participating and leading specific activities. Provide instruction to residents by explaining and demonstrating the proper techniques, procedures, and rules used in specific activities, games and sports.
• Maintain accurate documentation and complete the timely entry of progress notes into CONNECTIONS in accordance with state and agency standards within 5 days of the event date.
• Support the Milieu Treatment Model with the end goal of teaching young people to make positive, lasting changes in their behavior by preparing them to be self-sufficient through education and developing life skills.
• Maintain and update program documentation.
• Works closely with Residential Manager and staff members to ensure quality services are provided.
• Works in the milieu observing and coaching staff on their interactions with youth supported.
• Conducts 5 groups per week (including skills groups as well as 7 Challenges Groups).
• Participate and present in Staff Meetings to discuss youth progress.
• Attends treatment team meetings and provides information on youth-supported group participation and current Pathway and Group Work and skill acquisition assignments.
• Provide input on YLS case plans and BSPs, monitor progress, and make recommendations on Skills and Activities.
• Assigns program work to youth and provides support to the youth and their Advocates.
• Creates diary cards with youth and monitors their completion weekly.
• Collaborate with Fair Future Coaches and Fair Future Education and Vocational specialists regarding Preparing Youth For Adulthood (PYA), facilitating groups and recreational and prosocial activities.
• Other duties as assigned.

Qualifications and Competencies:
• High School Diploma required bachelor's degree in human services preferred.
• Experience working with youth and families in residential settings.
• Experience working within child welfare and/or juvenile justice fields.
• Computer literate
• Strong oral and written communication skills
• Knowledge and understanding of individual and group behavior.
• Knowledge of and continued training in individual and group counseling techniques, including verbal and physical crisis intervention/de-escalation techniques.
• Understanding of the possible functions of behaviors of concern.
• Understanding of child development and family & community systems.

Supervisory Responsibility

No

Work Environment: The Group Supervisor will be based out of their assigned residential facility and be solely responsible for youth and activities from that program. This position will mainly be in the residential setting at their assigned facility. There will be no assigned work from home days with this position.

Position Type/Expected Hours of Work: This is a full-time 35 hour per week position. Daily schedule and hours will fluctuate to meet the needs of the youth and daily programming activities. The Group Supervisor will be responsible for maintaining their own schedule appropriate to the needs of the program and youth served, which include day, evening and occasional weekend hours.

Travel (if required): The Group Supervisor will be required to travel, navigate NYC/surrounding neighborhood roads/public transportation system, and complete team member contacts in JYF facilities, and their service providers locations. The Group Supervisor will provide their own transportation and work-related travel expenses will be reimbursed.

Physical Requirements:

Must be able to pass the Safe Crisis Management (SCM) training.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all

employees and applicants for employment without unlawful discrimination as to an individual's

perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or

veteran status in all employment decisions, including but not limited to recruitment, hiring,

compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer,

layoff and termination and all other terms and conditions of employment.
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Group Supervisor in Brooklyn, NY vacancy
  • $136k - $170k

    Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement...
    Suggested
    Work at office
    Remote work
    3 days per week

    Notable

    Brooklyn, NY
    1 day ago
  • $17.7 - $22.62 per hour

    Client Service Coordinator The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates...
    Suggested
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time
    Flexible hours

    Banfield

    Staten Island, NY
    2 days ago
  • $49.55k - $82.31k

    Customer Service Coordinator Salary Range: $49,549-$82,307 The Customer Service Coordinator manages Air and Ocean Import or Export shipments ensuring effective customer service, accurate shipment processing, timely deliveries and troubleshooting errors. The position is...
    Suggested
    Temporary work
    Local area
    Overseas
    Flexible hours

    Yusen Logistics

    Springfield Gardens, NY
    3 days ago
  • About the roleOur Customer Support Coordinators keep HC Solutions running smooth day to day. You will speak with customers, answer questions, and make each interaction feel clear and helpful. If you enjoy staying organized and working with people, this role offers steady...
    Suggested
    Work at office

    HC Solutions

    Brooklyn, NY
    4 days ago
  • HC Solutions in Oklahoma is seeking a Customer Support Coordinator to keep daily operations running smoothly. You will speak with customers, answer questions, and make each interaction clear and helpful, helping to build trust and satisfaction. This full-time role (Monday...
    Suggested
    Full time

    HC Solutions

    Brooklyn, NY
    14 hours ago
  • $18 per hour

     ...Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to... 
    Hourly pay
    Part time
    Flexible hours
    Night shift
    Early shift

    Burlington Stores

    Glen Oaks, NY
    14 hours ago
  • $20 per hour

    Customer Relations Coordinator The Customer Relations Coordinator provides front ? line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract...
    Hourly pay
    Contract work
    Part time
    Work at office
    Monday to Friday

    Forward Air

    Jamaica, NY
    14 hours ago
  • Schneider Electric is seeking a Customer Project Manager, Power Systems to lead customer project orders from initiation to close, coordinating with sales, manufacturing, and vendors. This U.S.-based role can operate from one of the design hubs including Secaucus, NJ or ...

    Schneider Electric

    Secaucus, NJ
    14 hours ago
  • $17.32 per hour

     ...Group Supervisor, Child Development Center - FTT Under the general direction and supervision of the Child Development Center Director, the Group Supervisor’s primary responsibility is the supervision and management of the assigned classroom by ensuring all State licensing... 
    Hourly pay
    Full time
    Temporary work
    Day shift

    Southeast Community College (Lincoln, NE)

    Brooklyn, NY
    2 days ago
  • Safelite AutoGlass is looking for a Store Manager in Kentucky to lead store operations and deliver excellent customer service while ensuring compliance with company standards. The ideal candidate will have strong leadership skills, a proven track record in retail, and the...

    Safelite AutoGlass

    Brooklyn, NY
    2 days ago
  • R+L Carriers is seeking an Outbound Router Supervisor in Kearny, NJ. You will manage driver and freight-handler operations, coordinate dock activities, and ensure timely dispatch of LTL loads at our Kearny Service Center. The role requires proven leadership, strong organizational... 

    R+L Carriers

    Kearny, NJ
    1 day ago
  • Gate Gourmet is seeking a/ an experienced supervisor to manage 30+ unionized food production employees, ensuring security, safety, and compliance with HACCP, USDA and FDA regulations. The role includes labor and material cost controls and reporting. The position requires... 

    Gategroup Holding

    Inwood, NY
    1 day ago
  • Nortek Data Center Cooling, located in Oklahoma, is seeking a professional to enhance customer success through effective project management and operational support. This role requires a Bachelor’s degree in business or a related field, along with a strong focus on communication...

    Nortek Data Center Cooling

    Brooklyn, NY
    14 hours ago
  • Wendy's in Kentucky seeks a Restaurant Customer Service Manager (Shift Leader) to build a customer-centered service culture and delight every guest. You will lead daily operations, run effective huddles, train staff, and collaborate with management to improve efficiency...
    Weekly pay
    Flexible hours
    Shift work

    Hunter Super Techs - TurnPoint

    Brooklyn, NY
    2 days ago
  • $59k - $65k

    Customer Service & Order Management Coordinator Kearny, New Jersey Full Time | Office Based | Monday to Friday | 8:30am - 5:30pm About the Role We are recruiting on behalf of a well-established and growing medical device company seeking a Customer Service & Order Management...
    Full time
    Work at office
    Monday to Friday

    Absolute Sales & Marketing Recruitment Ltd.,

    Kearny, NJ
    14 hours ago
  • $22.5 - $30.5 per hour

    Wawa, Inc. in Kearny, New Jersey is seeking a Customer Service Supervisor to support store operations and deliver exceptional customer service. This role involves leading a team to drive sales, managing inventory and cash processes, and ensuring a safe, organized environment... 
    Hourly pay

    Wawa, Inc.

    Kearny, NJ
    3 days ago
  • Are you looking for a new job opportunity within an international company where you can grow and make use of your skills? Do you have team-leading experience managing customer support teams ? If the answer is yes, please keep reading! Responsibilities Apply a process of...
    Permanent employment
    Contract work

    speakit

    Brooklyn, NY
    4 days ago
  • Genesys Cloud Services, Inc. is looking for a Strategic Advisor to drive AI-powered solutions for enterprise customers. In this pivotal role, you will lead strategic initiatives to ensure customer satisfaction and retention while expanding their use of Genesys solutions...

    Genesys Cloud Services, Inc.

    Brooklyn, NY
    14 hours ago
  • Unison Risk Advisors Inc. is seeking an ezICHRA Customer Success Manager to deliver an exceptional customer experience across the ICHRA lifecycle. You will own relationships through implementation, onboarding, education, compliance support, renewals, and ongoing optimization...

    Unison Risk Advisors Inc.

    Brooklyn, NY
    14 hours ago
  • Unison Risk Advisors Inc. seeks an ezICHRA Customer Success Manager Team Leader to guide a skilled team, oversee implementations, and manage strategic client relationships. This player‑coach role emphasizes benefits knowledge, process improvement, and scalable service delivery...

    Unison Risk Advisors Inc.

    Brooklyn, NY
    14 hours ago
  • Xylem is seeking a Manager, Customer Service to lead our global customer service team in Yellow Springs, OH. The role directs policy development, process improvements, and performance metrics to drive outstanding customer satisfaction in a hybrid, full-time capacity. You...
    Full time

    Xylem

    Brooklyn, NY
    1 day ago
  • Core Responsibilities Serve as the site's primary point of contact for customer communication/escalations post-deal. Oversee backlog review, order entry, and customer scorecard management. Support contract closeout and post-sales follow-up activities. Serve as the primary...
    Contract work

    Barnes Aerospace, Inc.

    Brooklyn, NY
    4 days ago
  • $20 - $25 per hour

    ▶︎ Job Details: • Job Title: Customer Service and Quality Assurance Coordinator • Working Location: Long Island City, NY 11101 • Working Style: On-site • Employment Type: Full-time, Non-exempt • Salary: DOE (approximately $20 - 25 per hr) • Language: English (...
    Full time
    Work at office
    Overseas
    Flexible hours

    Cinter Career Services

    Long Island City, NY
    2 days ago
  • $22.5 - $30.5 per hour

    Dormont Manufacturing Co in Kearny, New Jersey, is looking for a motivated Customer Service Supervisor to support store operations. In this role, you will lead Associates, deliver exceptional customer service, and manage inventory and cash processes. The position offers... 
    Hourly pay

    Dormont Manufacturing Co

    Kearny, NJ
    1 day ago
  • Dormont Manufacturing Co in Kentucky is seeking a motivated Customer Service Supervisor to support store operations. This role involves leading and training team members to deliver excellent customer service, manage store safety, and maintain a well-stocked environment... 
    Hourly pay

    Dormont Manufacturing Co

    Brooklyn, NY
    1 day ago
  • Land Rover is looking for a Star Expert to provide exceptional customer service at our dealership in Kentucky. As the first point of contact, you will excite customers about the brand and promote the unique benefits of Mercedes-Benz. The ideal candidate will have retail...
    Full time

    Land Rover

    Brooklyn, NY
    2 days ago
  • An international customer support company is seeking an experienced Team Manager to lead their advisors. Responsibilities include managing team performance, conducting reviews, and fostering effective communication. The ideal candidate should be proficient in Dutch and ...

    speakit

    Brooklyn, NY
    4 days ago
  • Graham Packaging Company is looking for a Production Supervisor in Kentucky to oversee hourly employees involved in the production of blow molded containers. The supervisor will ensure safety, quality, and customer service while managing personnel training and productivity... 
    Hourly pay

    Graham Packaging Company

    Brooklyn, NY
    14 hours ago
  • hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION You will help shape how analytics and generative AI are delivered at enterprise scale - turning complex business problems into production...
    Work at office

    J.P. Morgan

    Jersey City, NJ
    3 days ago
  •  ...control expectations Experience designing scalable system architectures for AI products and platforms across multiple stakeholder groups #CIBAppliedAI ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to... 

    J.P. Morgan

    Jersey City, NJ
    20 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Group Supervisor. Be the first to apply!