Housing Specialist

Job Title: Housing Specialist
Dept : Family, Education & Support Services
Reports to : Housing Coordinator
Employment Status: Full-Time (35 hours/week)

FLSA Status : Non-Exempt

Salary Range: $24.24 - $27.25 hourly

Location : Syracuse, NY or Utica, NY

Make Housing Stability Possible. Change Lives Every Day.

At ACR Health, we believe that safe, stable housing is the foundation for health, dignity, and opportunity. We're looking for a compassionate, resourceful, and driven Housing Specialist to join our team and help individuals and families experiencing housing instability find a place to call home.

If you're passionate about advocacy, enjoy connecting people to resources, and want a career where your work creates lasting impact, we'd love to meet you.

What You'll Do

As a Housing Specialist, you'll work directly with individuals and families facing housing challenges, helping them navigate barriers and secure safe, affordable, and sustainable housing.

In this role, you will:

• Guide clients through housing searches, applications, and recertification processes
• Conduct assessments and develop individualized housing stability plans
• Advocate for clients with landlords, housing providers, and community partners
• Help clients build life skills that support long-term housing success
• Connect individuals to healthcare, behavioral health, financial, and community support services
• Conduct home visits and maintain regular contact to monitor progress and address challenges
• Provide crisis intervention and support during difficult situations
• Collaborate with Care Managers, healthcare providers, and community organizations to ensure clients receive holistic support
• Maintain accurate documentation and reporting while protecting client confidentiality
• Every day brings new opportunities to problem-solve, build relationships, and help people move toward greater independence and stability.

Who You Are

You are someone who:

• Believes everyone deserves access to safe, affordable housing
• Builds trust easily and works well with people from diverse backgrounds
• Is a strong advocate who isn't afraid to help clients navigate complex systems
• Thrives in a collaborative, mission-driven environment
• Can balance compassion with organization and attention to detail
• Maintains professionalism while handling sensitive and confidential information

Qualifications

Required

• Associate degree in Human Services, Health, Social Work, or a related field

OR

• Three (3) years of experience providing direct client services in a nonprofit or social service setting serving diverse populations

Preferred

• Experience working in housing programs
• Experience supporting individuals experiencing homelessness or housing insecurity
• Knowledge of community resources and housing systems

Additional Requirements

• Valid New York State driver's license
• Reliable transportation and current vehicle insurance for work-related travel
• Ability to work occasional evenings and weekends as needed

What You'll Bring

• Strong communication and advocacy skills
• Excellent organizational and documentation abilities
• Cultural humility and commitment to serving diverse communities
• Experience working with or supporting populations impacted by HIV/AIDS, chronic illness, homelessness, substance use, mental health challenges, LGBTQ+ identities, and other barriers to care
• Proficiency with Microsoft Office, Adobe Acrobat, and web-based systems
• Commitment to confidentiality, HIPAA compliance, and client-centered services

Why Join ACR Health?

When you join ACR Health, you're joining a team dedicated to improving lives and strengthening our communities.

We Offer:

• Comprehensive Medical, Dental & Vision Insurance
• Generous Paid Time Off and Paid Holidays
• Life Insurance
• 403(b) Retirement Plan with Agency Contributions
• Employee Assistance Program (EAP)
• Ongoing Training and Professional Development Opportunities
• Meaningful Work That Makes a Difference Every Day

Our Mission

At ACR Health, we empower individuals and families to achieve healthier, more stable lives through compassionate services, advocacy, and community partnerships. We are committed to fostering an inclusive workplace and providing equitable, person-centered care to every client we serve.

Ready to Make an Impact ?

If you're looking for a rewarding career where you can help people overcome barriers, secure housing, and build a brighter future, we encourage you to apply today.

Join ACR Health and help create pathways to stability, health, and hope.

Salary/Compensation: $24.24 - $27.25 per hour