Salesforce Engineer

City Anywhere in US (DC, MD, VA is preferred) Country United States About Us Brite Systems is a Salesforce Summit Partner delivering cloud, AI, and digital transformation solutions for public sector, healthcare, nonprofit, and commercial organizations. We specialize in Salesforce implementations, enterprise modernization, AWS cloud-native solutions, and AI-driven platforms that help organizations improve operational efficiency and service delivery. With a strong focus on innovation, collaboration, and customer success, Brite Systems continues to support organizations across the U.S. in building scalable and impactful technology solutions. Job Description About Brite Systems BriteSystems Inc. is a U.S.-based, AI-led digital transformation company. Since2006, we have helped government and nonprofit organizations modernize theirtechnology, improve operations, and deliver better outcomes for the communitiesthey serve. Headquarteredin Indianapolis, Brite brings together expertise across Salesforce, AWS,MuleSoft, AI, and our proprietary Enlite Accelerator to solve complexchallenges and create meaningful impact. AtBrite, you’ll be part of a collaborative, people-first team where innovation,continuous learning, and meaningful work come together. We’re proud to berecognized among Indiana’s fastest-growing companies, named to the Inc. 5000list of America’s fastest-growing private companies, and recognized as a GreatPlace to Work in Indiana for seven years. JoinBrite to build innovative technology, grow your career, and make a difference. Job Description The SalesforceEngineer builds and configures Service Cloud and Agentforce Voice capabilitiesunder the direction of the Salesforce Lead Engineer, supporting client'scontact-center and loan-servicing workflow modernization. Responsibilities Configureand develop Service Cloud and Agentforce Voice features per designs approved bythe Salesforce Lead Engineer. Buildand unit-test Salesforce components supporting contact-center andloan-servicing use cases. Supportintegration testing with MuleSoft flows connecting Salesforce to Snowflake andlegacy systems. Participatein two-week sprint ceremonies, including planning, review, and retrospective. Documentconfiguration and support user acceptance testing sessions with client stakeholders. Assistwith release deployment and post-release support under the Lead Engineer'srelease management process. Qualifications Bachelor'sdegree in Computer Science, Information Systems, or equivalent experience. 4+years of Salesforce development experience. Experiencewith Service Cloud; Agentforce or AI-enabled service tooling experience a plus. Priorexperience delivering in an Agile/Scrum environment. Governmentcontracting experience with a professional services/consulting organization aplus. WorkType Remote / Hybrid (mostlywork remote with occasional in-person meetings) BriteSystems is an Equal Employment Opportunity and Affimative Action Employer. Qualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender perception oridentity, national origin, age, marital status, protected veteran status, ordisability status. #J-18808-Ljbffr Cloud Brite Systems India Private Limited