Patient Safety and Quality Specialist, Ambulatory

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Our Patient Safety and Quality Specialist, Ambulatory , reports to the Manager/Director of Patient Safety & Quality and acts as a key partner in driving safety and performance improvement. With guidance, this individual will support quality, patient safety, regulatory, and high-reliability initiatives across the ambulatory continuum, which includes: a. Health and wellness centers b. Urgent care facilities c. Ambulatory surgery centers d. Physician practice sites (HMHMG) e. Diagnostics and therapeutics. This role collaborates with Hackensack Meridian Health (HMH) and joint venture (JV) clinical and operational leaders to achieve transformational and sustainable improvements in patient outcomes. This position will utilize project management, process mapping, reliability science, data-driven strategies, evidence-based best practices, and quality improvement (QI) principles. Education, Knowledge, Skills and Abilities Required Bachelor's degree in Nursing, Healthcare, or a related Health Science field. Minimum of five (5) years of experience in a healthcare setting. Ability to manage ambulatory-focused quality improvement projects. Proficiency in Google Workspace (Sheets, Slides, Docs), including the use of pivot tables and visualization tools. Excellent written and oral communication skills, with the ability to present quality outcomes to physician and senior leadership. Strong planning and organizational skills with the ability to work independently, multitask, and prioritize in a timeline-driven environment. Excellent written and verbal communication skills. Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms. Education, Knowledge, Skills and Abilities Preferred Master's degree and/or a professional certification. Expertise in program/project management and change management. Experience with leading quality and outcomes improvement work. Proficiency with Electronic Medical Records (EMR). Strong understanding of clinical regulatory standards. Licenses and Certifications Required Certified Professional in Patient Safety. #J-18808-Ljbffr Hackensack Meridian Health Inc.