EDI Manager

Job Description

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:
The EDI (Electronic Data Interchange) Manager is responsible for the strategy, implementation, operation, and support of the organization's EDI and B2B integration platforms. This role ensures reliable, secure, and compliant electronic data exchanges with customers, suppliers, logistics partners, third-party providers, and internal applications. The EDI Manager leads EDI operations, manages vendor relationships, and partners closely with business and IT teams to support supply chain, finance, and customer-facing processes.

Position Responsibilities:

EDI Strategy & Operations

• Own and manage the enterprise EDI platform (IBM Sterling B2B Integrator), ensuring high availability, performance, and scalability.
• Define and execute the EDI roadmap aligned with business and IT strategic goals.
• Oversee daily EDI operations, monitoring transaction flow, error resolution, and SLA performance.

• Ensure secure and compliant data exchange using industry standards and protocols.

Integration & Technical Leadership

• Manage EDI maps, trading partner setups, and document standards (e.g., ANSI X12, EDIFACT, XML, JSON).
• Support integrations between EDI systems and core business applications (ERP, WMS, TMS, CRM).
• Review EDI onboarding projects for new customers and trading partners and receive any necessary approvals.
• Drive process automation and continuous improvement initiatives.

Team & Vendor Management

• Lead, mentor, and develop EDI analysts and integration specialists.
• Manage third-party EDI vendors and service providers, including contract oversight and performance management.
• Coordinate with internal IT teams (applications, infrastructure, security) on integrations and upgrades.

Business Collaboration

• Act as the primary EDI liaison for business stakeholders across Supply Chain, Finance, Sales, and Customer Service.
• Translate business requirements into scalable EDI and integration solutions.
• Provide production support, root-cause analysis, and proactive issue prevention.

Governance, Security & Compliance

• Participate in change management meetings and ensure team is in compliance.
• Ensure compliance with data security, audit, and regulatory requirements.
• Establish and maintain EDI documentation, standards, and best practices.
• Participate in disaster recovery, business continuity planning, and system testing.

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, or a related field
(or equivalent experience).
• 5+ years of hands-on EDI experience, including management or lead responsibilities.
• Strong knowledge of EDI standards (ANSI X12, EDIFACT) and B2B integration concepts.
• Experience integrating EDI with ERP systems.
• Proven experience managing vendors, projects, and cross-functional stakeholders.

Preferred Qualifications

• Experience with IBM Sterling B2B Integrator.
• Experience with IBM i power systems (AS/400/iSeries).
• Experience with Jira project management software.
• Knowledge of supply chain, logistics, and food distribution business processes.
• Project management or IT service management experience.

Company Description

Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.