Department Manager
brobstongroup.com - Jobboard
Summary The Department Manager will own a department or floor's performance at the Beverly Hills store, leading and coaching a team of client advisors to achieve individual, departmental, and store targets. The role supports the Store Manager/Director in developing new and existing clients, builds succession plans, and combines commercial leadership with hands-on selling and team development. Operational responsibilities include opening and closing the store and maintaining inventory and policy compliance. Responsibilities Lead, coach, and develop the team to drive business goals; set and review individual and team targets. Provide regular qualitative feedback and in-the-moment coaching to improve KPI performance. Identify, recruit, onboard, and secure succession plans for talent in collaboration with Store Manager/Director. Role-model selling behaviors, support sales activity, and grow category performance through analysis and action. Manage customer flow and service standards to ensure a high level of client experience and optimize data capture. Lead store operations in absence of senior management, including opening/closing and inventory management. Requirements Proven experience leading diverse teams in a similar luxury retail environment. Strong communication and interpersonal skills with the ability to develop and coach others. Demonstrable commercial acumen and ability to analyze sales performance and implement solutions. Agile, creative, and commercial approach to problem solving. Passion and knowledge of the managed product category and a client-centric mindset. Committed team player willing to work side by side with the team and a strong interest in fashion, art, and culture. #J-18808-Ljbffr brobstongroup.com - Jobboard
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