4153-Director Product-AI Platform (San Francisco)

About the Role

We are looking for an entrepreneurial product leader as an Director Product (AI Platform) who can chart out and drive product strategy to scale out our abilities to reach and serve millions of users for Gravity platform. You’ll build core data systems, This is a career-defining opportunity to lead & grow the product team responsible for our core platform. You’ll. have a chance to create a positive impact on how work looks and feels for millions of people around the healthcare world.

A Day in the Life

• Own the AI product roadmap for Gravity's Intelligence layer with Search, Agents, Orchestration, Explainability, from backlog to GA, not just strategy docs for Healthcare Tech business
• Be customer obsessed: embed with health system customers to understand where AI breaks down in production and bring those insights directly back into the roadmap
• Drive pilots from science project to production, take messy, early-stage deployments and make them look and feel like enterprise-grade products
• Partner with engineering to ship with velocity, use AI-assisted development practices, hold the team to quality and speed standards, and unblock bottlenecks fast
• Define and enforce AI quality standards: confidence scoring, hallucination thresholds, audit trails, and explainability; the trust layer is not optional
• Develop the Agent Lifecycle Management capability with build, test, deploy, and monitor agents at scale so every new customer pilot doesn't start from scratch
• Evaluate build vs. buy vs. partner decisions on AI orchestration, own the hypothesis, validate with engineering and partners (Databricks, LangChain), and make a recommendation
• Lead customer-facing AI conversations such as roadmap reviews, pilot kickoffs, trust and explainability deep dives with the ability to translate complex AI concepts into business and clinical value
• Work across time zones: collaborate daily with India-based engineering and PM teams, travel to India quarterly to build relationships and alignment
• Develop frameworks and strategies to analyze competitive landscape, potential data partnerships, and opportunities
• Design for further international expansion so that we can more quickly launch in new markets and with new partners
• This is an onsite role based in San Francisco, CA, requiring five days a week in the office

What You Need

Experience & Track Record

• 10+ years of product management experience, including 4+ years owning AI/ML or intelligent automation products in B2B healthcare or enterprise tech
• Proven track record of taking AI products from pilot to production, not just demos, but real clinical or operational workflows running at scale
• Experience leading product managers, with a track record of raising the bar on execution quality and speed
• Has worked in or closely with health systems, understands EHR workflows, clinical decision support, care management, or revenue cycle operations

AI & Technical Depth

• Hands-on experience with LLM-powered products with prompt engineering, RAG architectures, confidence scoring, hallucination detection, eval frameworks
• Strong familiarity with agent frameworks and agentic workflow patterns that includes multi-agent orchestration, human-in-the-loop, tool use, memory
• Experience with AI lifecycle management: versioning, testing, staging/prod promotion, monitoring, and drift detection
• Comfortable with modern data platforms such as Databricks, Snowflake, Spark, Delta Lake and how they connect to AI pipelines
• Understanding of healthcare data standards: FHIR R4, HL7v2, SNOMED, ICD, LOINC, CPT, RxNorm or demonstrated ability to ramp fast on regulated domains
• Technical background preferred; engineers who moved into PM are a strong fit for this role

Execution & Leadership

• Operates with urgency and is comfortable in a fast-moving, high-accountability environment where speed and quality both matter
• Can hold engineering accountable without being adversarial, knows how to push without burning bridges
• Strong structured thinking: breaks ambiguous problems into clear frameworks, makes tradeoffs visible, and drives decisions without waiting for consensus
• Customer-facing confidence, can lead executive briefings, pilot reviews, and technical deep dives with health system CIOs, CMIOs, and clinical informaticists
• Comfortable with ambiguity and energized by defining what 'great' looks like in a space that's still being invented
• Willing to travel to India quarterly and work across time zones with a globally distributed team

Here’s What We Offer

• Generous Paid Time Off: Recharge and relax with 20 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
• Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
• Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
• Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.

Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.