Orthodontic Treatment Coordinator
NBC Orthodontics Incorporated
Job Description
Job Description
About the Role:
NBC Orthodontics Incorporated is looking for a passionate and people-focused Orthodontic Treatment Coordinator to join their growing team in Georgetown, TX! In this role, you'll be the welcoming face that guides new and existing patients through their orthodontic journey — from initial consultation to treatment acceptance. If you love connecting with people and making a real difference in their smiles and confidence, this is the opportunity for evyone .
Responsibilities:
- Conduct new patient consultations and present personalized treatment plans clearly and confidently
- Educate patients and families on orthodontic treatment options, timelines, and financial arrangements
- Coordinate patient scheduling, follow-ups, and case starts to ensure a seamless experience
- Manage financial agreements, insurance verification, and payment plan discussions
- Maintain accurate patient records and treatment documentation in practice management software
- Collaborate closely with orthodontists and clinical staff to support case progression
- Follow up with prospective patients to maximize treatment acceptance rates
Requirements:
- Prior experience as a Treatment Coordinator or in a dental/orthodontic office setting preferred
- Strong communication and interpersonal skills with a patient-first mindset
- Ability to explain treatment plans and financial options in a clear, compassionate manner
- Familiarity with dental or orthodontic practice management software (e.g., Dolphin, Orthotrac)
- Experience with dental insurance verification and billing processes is a plus
- Highly organized with strong attention to detail and ability to multitask in a fast-paced environment
- Positive, professional demeanor with a genuine passion for patient care
About Us:
NBC Orthodontics Incorporated is a trusted orthodontic practice dedicated to creating beautiful, healthy smiles for patients of all ages in the Georgetown, TX community. Our team is known for delivering exceptional, personalized care in a warm and welcoming environment that keeps patients coming back and referring their friends and family. We pride ourselves on fostering a supportive, team-oriented workplace where every member is valued and empowered to grow.
Vacancy posted 24 days ago
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