Patient Services Coordinator III - Primary Care

Patient Services Coordinator

Novant Health Buckwalter Place Primary Care is looking for a Patient Services Coordinator! This is a new office - be part of the core team shaping the future of this practice!

Location: 75 Baylor Place, Suite 155, Bluffton, SC 29910

Status: Full Time

Schedule: Monday-Thursday, 8:30am-5pm and Friday, 8:30am-1pm

What You'll Do

As a Patient Services Coordinator, you'll be the first point of contact for our patientsmaking a lasting impression with every interaction. You'll:

• Manage Patient Information: Accurately record and update patient demographics, insurance details, and medical histories.
• Coordinate Appointments: Schedule and confirm patient appointments, ensuring timely and efficient service.
• Handle Billing and Collections: Post charges, process co-pays, and manage patient collections with attention to detail.
• Support Administrative Functions: Cross-train in various administrative support roles to enhance team efficiency.
• Deliver Exceptional Service: Provide compassionate and professional assistance to patients, families, and team members.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional skills preferred: Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, your well-being, growth, and sense of belonging are just as important as the care we provide to our patients. We're a team dedicated to creating a healthier future, and we invite you to find your purpose with us.

• Comprehensive Benefits: We offer a competitive package including health, financial security, and generous paid time off to support your life inside and outside of work.
• A Culture of Belonging: Our inclusive environment is built on collaboration and empathy, where every team member is valued and feels like family.
• Career Growth: We invest in your future with clear pathways for internal advancement, professional development, and mentorship.
• Tuition Reimbursement: Take your career to the next level with our support for continuing education and professional certifications.
• A Shared Mission: Join us and make a real impact on the health of our community.

Job Opening ID 163652