Director - Head of Middle East & Africa Network - Core Trade (Documentary Trade)

Director - Head of Middle East & Africa Network - Core Trade (Documentary Trade) Job Req Id: 26971861 Location(s): Dubai, Dubai, United Arab Emirates Job Type: Hybrid Posted: Jul. 01, 2026 Job Overview Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, credit, problem solving and communication to the Network Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: The Core Trade Network organisation was created and formalised as part of the Citi re‑organisation and covers a range of Trade Services products, including Letters of Guarantee, Import/Export Letters of Credit, Documentary Collections. The successful candidate will lead and manage the Middle East & Africa Network team, responsible for the delivery of product expertise in the region. This role reports into the Global Core Trade & Productivity Network Head. This role is also expected to work with other Core Trade Network cluster heads, Core Trade pillars and functional partners in order to ensure pipeline management and growth with sales, ensure quality of trade product delivery with Operations and continued high level of client satisfaction. Responsibilities: Strategic Leadership & Management: Manage a team and collaborate with individuals within assigned countries, this includes direct responsibility for people management, budget oversight, and strategic planning. Collaborate across key internal functions such as risk, finance, decision management, marketing, operations, and other Core Trade pillars. Develop and execute functional strategies for the cluster as it relates to Core Trade, ensuring coordination and integration across various units, and provide critical input into strategic decisions. Set cluster strategy as part of the overall global strategy, driving revenues and growth for Core Trade portfolio. Provide leadership for Core Trade products and other relevant product lines within the cluster, promoting new and innovative offerings and corridors. Continuously seek and implement simplification, global standards, local configuration, and digitization initiatives within the network. Engage in active network management, including benchmarking and leveraging proprietary and third‑party solutions. Product Development & Market Growth: Accountable for cluster oversight of pipeline management and growth through collaboration with sales teams and Core Trade Segments team. Ensure quality of trade product delivery in coordination with Operations and maintain high levels of client satisfaction. Promote new and innovative products and corridors, focusing on increasing market share and maintaining Citi's competitive position. Coordinate product lines through all stages of their life‑cycle in collaboration with the broader Product Management team. Stakeholder Management & Partnerships: Establish and maintain strong relationships with risk, business risk, compliance, and other relevant groups within Citi. Partner with other global, regional, and country leaders to share best practices and drive business strategies, solutions, and client‑centric approaches. Engage in internal and external negotiations, making decisions that have a critical impact on company revenues, capital, and business operations. Risk Management & Talent Development: Appropriately assess risk in all business decisions, demonstrating keen consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Drive compliance with applicable laws, rules, and regulations, adhere to company policy, and apply sound ethical judgment. Escalate, manage, and report control issues with transparency, effectively supervising the activity of others and fostering accountability. Attract, motivate, develop, and retain executive talent within the teams. Qualifications: Experience: 15+ years of relevant experience in product management or a related field. 8‑10+ years of managerial experience, including leading multiple teams. Proven experience managing across multi‑function or global business units. Demonstrated experience managing within a large, complex, and matrixed organizational structure. Practical experience across multiple business cycles. Proven ability to cover large, complex geographies or regions. Skills & Knowledge: Superior analytical and credit skills, coupled with extensive knowledge of Citigroup credit processes. Excellent communication (written and verbal) and internal/external negotiation skills. Strong people management and business development skills. Demonstrated knowledge and experience with the industry, banking, and investment products. Excellent product knowledge, particularly in trade products, including structured trade products and large/complex transactions. Working knowledge of different systems, theories, and practices relevant to the function. Knowledge of industry and competitor products/services. Understanding of the strategic direction of the business and functions across regions, combined with solid conceptual and practical grounding in the area of expertise. Self‑starter with a proven ability to deliver stretch goals. Superior organizational skills (including self‑organizational skills). Ability to multi‑task and work effectively under significant pressure and demanding deadlines. Relevant Corporate Finance experience. Project management/execution capabilities. Education: Bachelor’s degree/University degree or equivalent experience required. Master’s degree preferred. Job Family Group: Product Management and Development Job Family: Product Management Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr Citi