Claims Service Representative Louisville, KY

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking an enthusiast Claims Service Representative to join our team.

The position is hybrid in Louisville KY. Youll work in the office until youre fully trained then transition to a hybrid schedule with in-office days on Tuesdays and Thursdays.

Job Summary
The Claims Service Representative is responsible for setting up new claims issuing payments provide support to adjusters and nurses. This position provides customer service for clients providers and claimants. Certain duties may vary depending on the clients and states handled.

Essential Job Functions

• Set up new claims in system
• Provide Customer service to clients providers & claimants
• Answer multi phone lines
• Mail out documents
• Image documents
• Issue payments
• Assist with projects as needed

Skills and Abilities

• Strong alpha/numeric data entry skills of 8000 keystrokes with a 5% or below error rate
• Strong organizational skills
• Ability to work independently and in a team environment under general management direction to complete all assignments
• Good communication and telephone skills
• Ability to prioritize multiple task
• Prompt and regular attendance to pre-approved office schedule

Values
At Charles Taylor our values define our identity principles and conduct. The Claims Service Representative will demonstrate and champion Charles Taylor Values by ensuring Agility Integrity Care Accountability and Collaboration.

Equal Opportunity Employer
Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age disability gender identity marital/ family status race religion sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

Required Experience:

Unclear Seniority