Medical Office Director - Wellness & Regenerative Medicine

Job Description

Job Description

At NIVA Health, we are building a different kind of healthcare experience — one centered around wellness, regenerative medicine, operational excellence, and exceptional patient care.

We’re looking for a strong operational leader to run one of our Jacksonville clinics.

This is not a traditional office manager role.

We want someone who thinks like an owner — a leader who can drive performance, build accountability, elevate team culture, and ensure the clinic operates at a high level every single day.

If you naturally take charge, solve problems quickly, lead confidently, and thrive in fast-paced healthcare environments, this could be the opportunity you’ve been looking for.

What You’ll Be Responsible For

• Leading day-to-day clinic operations
• Managing team performance, staffing, and accountability
• Driving patient experience and operational excellence
• Monitoring KPIs, financial performance, and clinic efficiency
• Supporting workflow optimization and operational improvement
• Partnering closely with providers and leadership teams
• Maintaining high operational and service standards across the clinic

Requirements

Qualifications & Experience

• 3–7+ years of experience in healthcare operations, medical practice management, or clinic leadership
• Experience leading teams in a fast-paced healthcare environment
• Strong operational, organizational, and problem-solving skills
• Experience managing staffing, scheduling, workflows, and team performance
• Comfortable managing KPIs, reporting, and clinic performance metrics
• Knowledge of healthcare operations, HIPAA compliance, and patient service standards
• Experience with EHR systems and healthcare administration platforms
• Strong communication and leadership abilities
• Bachelor’s degree preferred, but not required for candidates with strong relevant experience

Experience in wellness, dental, aesthetics, orthopedics, medspa, specialty practice, or multi-provider healthcare environments is highly valued.

Who Thrives Here

• Leaders who take ownership instead of waiting for direction
• Individuals who hold high standards for themselves and their teams
• Operators who can balance people leadership with business performance
• Professionals who bring urgency, accountability, and positivity into the workplace
• Problem-solvers who can adapt quickly in a fast-moving environment

Why Join NIVA Health?

• Visible leadership role within a growing organization
• Opportunity to make a meaningful operational impact
• Collaborative and supportive leadership team
• Performance-driven culture with growth potential
• Competitive salary + bonus opportunities
• Comprehensive benefits package including medical, dental, vision, PTO, holidays, 401(k), and more

Compensation

$70,000 – $75,000 base salary + clinic performance-based bonus opportunities

Benefits

#IND-DSJ