Principal Applications Engineer

Principal Applications Engineer

Job Category: Information Technology

Location: US - Massachusetts - Waltham

Meet Our Team:

Pegasystems develops strategic applications for sales, marketing, service and operations. Pega's applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega's Global 500 customers include the world's largest and most sophisticated enterprises. Pega's applications, available on-premises or in the cloud, are built on its unified Pega platform, which uses visual tools to easily extend and change applications to meet clients' strategic business needs. Pega's clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use and global scale. You shall be part of a highly energetic team that would leverage visual and easy-to-learn low code development tools for designing and developing business application software.

Picture Yourself at Pega:

As a Principal Application Engineer, you will shape enterprise application architecture with a strong focus on the Pega platform. You will define engineering standards, guide strategic solution designs, mentor delivery teams, and influence technology modernization across business-critical platforms.

What You'll Do at Pega:

• 7+ years, including significant hands-on experience designing and building enterprise applications on the Pega platform

• 40% Application Development: design, build, test, and deliver enterprise application capabilities on the Pega platform and related technologies

• 30% Application Architecture: define solution approaches, design reusable components, and guide architecture decisions in partnership with senior and principal architects

• 20% Technical Review: review application designs, engineering deliverables, and reusable components to ensure quality, scalability, maintainability, and alignment with standards

• 10% Cross-functional Coordination: partner with business, product, infrastructure, security, compliance, and production support teams to deliver reliable enterprise solution

• Application Architecture

• Understand the business architecture (process, data, features/functionalities to solve business problems)

• Identify and design components to build application under the supervision of Senior/Principal Architects

• Application Development

• Develop/code and test the feature and document reusable components

• Follow devops process to promote code to higher environments

• Coordinate with infrastructure, security, compliance, and production support teams to ensure delivered features meet quality, operational readiness, and supportability expectations.

Who You Are:

• You listen to business users, understand their needs, and translate business use cases into practical, scalable solution approaches. Experience with CRM, customer service, or business operations is a strong plus.

• You can independently design and propose solutions using established engineering practices, seek architectural review for significant design decisions, and ensure code is peer-reviewed to maintain high quality.

• You design and build reusable components that improve portability, maintainability, consistency, and speed of delivery across enterprise applications.

• You consistently plan for automated testing, clean documentation, and supportability to improve the quality and long-term maintainability of delivered features.

• Skills: Strong hands-on Pega experience, including case management, data modeling, decisioning, integrations, security, DevOps, reusable component design, and application performance tuning; object-oriented programming using Java, C++, or similar languages; relational databases such as MS SQL, PostgreSQL, or Oracle; HTML, JavaScript, integration APIs, and common authentication and authorization techniques.

What You've Accomplished:

• 7+ years of experience building web applications for clients or enterprise users

• 5+ years of experience designing application components using object-oriented design, relational databases, integrations, and reusable architecture patterns

• Certified Pega Lead System Architect or Certified Pega Senior System Architect, or equivalent hands-on experience designing enterprise-grade Pega applications

• Experience working in Scrum teams of 5+ members to develop, test, and deploy application features

• Experience with authentication, authorization, application integration, and enterprise integration patterns

• Some experience coordinating with cross functional teams

Pega Offers You:

Gartner Analyst acclaimed technology leadership across our categories of products

Continuous learning and development opportunities

An innovative, inclusive, agile, flexible, and fun work environment

Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company

Additional Information

Base salary range for this role is 113,800 - 176,500 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

#LI-CL1

Job ID: 23877

AI in Action - Responsible Use of AI in Recruitment

Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people-not replace them. We may use AI-enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

This same mindset shapes how we work, encouraging curiosity, continuous learning, and smarter ways of working with AI. At Pegasystems, we believe the best ideas come from curious people who embrace change, learn continuously, and use AI to work smarter and move faster. Guided by our values, we bring a growth mindset to every challenge and create lasting impact together.

Export Compliance

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Privacy Notices

Ready to build a Blueprint?

Choose the reinvention engine for your needs.

For workflows & app design

Reimagine your processes and turn any workflow into a build-ready application with confidence.

For marketing & CX strategy design

Visualize customer journeys and engagement strategies across all touchpoints and activate them.

It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.