Sterile Processing Technician Lead

Sterile Processing TechnicianTo provide on-site support, training, and communication regarding the reprocessing of surgical instruments and trays to contracted and ORC facilities in compliance with the Department of Health, TJC, OSHA, DNV, CDC, AAMI and AORN standards and the facilities' goals and policies. Provides clinical operations support to customer facility pertaining to contracted management service and assists Sterile Processing Supervisor with daily operations in the Sterile Processing Department. Shift: 8:00 PM - 4:30 AMUses developed skills and practical knowledge to perform scheduled and unscheduled tasks independently. Provides direction to SPD Technicians I, II and III on workflow to maintain efficient daily operations.DutiesSupports daily operations and works proficiently in all activities that relate to the reprocessing of reusable medical supplies and instrumentation including decontamination, cleaning, assembly, wrapping, sterilization, and storage processes aligned within IP professional standards and regulations.Assists Sterile Processing Supervisor with ensuring proper operational procedures are followed and completes required documentation/reporting.Assists and collaborates with Sterile Processing Supervisor on new employee orientation, on-the-job training, in-service education and STERIS or facility quality assurance programs.Responsible for directing and communicating department workflow and Technician work assignments.Reports and troubleshoots broken or missing instrumentation and equipment and communicates low par levels of SPD consumable supplies.Identifies and leads process improvement initiatives.Responsible for management of pegboard inventory.Answers and responds to calls from the operating room and other end-users during assigned shift.Ensures navigator assignments are completed or assigned.Coordinates and prioritizes surgical needs to ensure timely delivery of sterilized instruments to customers or appropriate storage location.Conducts quality assurance checks on instrument trays for accuracy and integrity, checking against count sheets, verifying sterilization indicators and packaging, etc., identifying damage or contamination and rerouting defective trays, documenting defects for continuous improvement, and collaborating with SPD leadership to enhance quality improvement and patient safety.Escalates facility/department issues or concerns to ensure proper resolution.Supports development and training of Sterile Processing Technicians.Supports and adheres to STERIS, facility and regulatory policies and procedures.Refers all decisions beyond personal scope of responsibilities to their Manager and or STERIS leadership if necessary.Required ExperienceA high school diploma or equivalent required. Completion of a Sterile Processing/Surgical Technologist program preferred.3+ years of SPD experience with demonstrated proficiency in all SPD Technician responsibilities, including a solid proficiency and ability to work independently with all tray sets.CRCST/ CSPDT, CST or CER/CFER, CST certification is required. Must also obtain CIS/CSIS, CHL/CSPM or STERIS Assessment certification within 6 months of hire.Able to perform all job requirements of a Technician I, II and III.Must demonstrate "mentor" status in applicable specialty area(s) via competency assessment within 6 months of hire.Satisfactory performance, validation of skill level and ability to lead others in daily tasks and work flow required. Productivity, quality and attendance must meet company standards.Preferred ExperienceAwareness of LEAN concepts and ability to translate this in the work environment preferred.Communicates in a professional and effective manner to all hospital staff, Customers and company employees via all forms of communication.Basic computer skills and aptitude.Detailed understanding of instruments and department equipment including special/complex set components.Proven ability to act as a resource for staff in both SPD and operating room regarding identification and assembly of specialty instrument trays.Acts with integrity and maintains professionalism.Ability to complete complex tasks based on applied knowledge under minimal supervision.Ability to anticipate customer needs and demonstrate customer service.Ability to interpret data and metrics.Ability to work daily in a fast-paced, high pressure Healthcare Service environment.Ability to understand and follow standard work/procedures.Understands complex technical jargon within department.Must be a team player and demonstrate flexibility to work in all areas of the department to meet production demands.Acts as a resource for Technician I, II and III.