CT Specialist

CT Specialist

You would be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.

Job Purpose

Conduct world class Inspection Services and technical support for the best use of industrial X-ray and CT equipment in support of our X-ray Business Development team, field service engineers, customers, and potential customers. This role will be under direct supervision of experienced X-ray and CT Professionals with ASNT Level III certifications.

Location

Brighton, MI (HQ)

Key Areas of Responsibility

Will include, but not limited to the following:

• Lead in person and web meetings to present to customers at all NML locations.
• Help with general lab operations on a day-to-day basis:
• Perform Digital Radiography to customer goals.
• Perform Computed Tomography scanning to meet customer goals.
• Process X-ray data in accordance with internal quality standards.
• Prepare reports based on customer needs.
• Manage customer parts while in NMI custody.
• Provide excellent customer service by maintaining proactive communication with customers.
• Learn and Train fellow users of all backgrounds in the use of X-ray CT (including all Nikon software packages).
• Ability to demonstrate Nikon's range of X-ray equipment and latest technology.
• Discuss customers' applications and decide the best configuration of X-ray system to assist Business Development with preparing quotations.
• Maintain knowledge of the latest X-ray and CT scanning techniques, national and international standards and suggest how they may be used with Nikon equipment.
• Support Equipment Sales team with demos and on-site visits.
• Support Equipment Sales team by performing Factory Acceptance Tests
• Other duties as assigned.

Ancillary Responsibilities

• Assist in distributing pertinent technical information to Business Development personnel.
• Ensure equipment and lab are operational and presentable at all times.
• Recommend process and participate in improvements to enhance product performance and ease-of-use.
• Log/track customer communications in CRM.
• Log/track demonstrations and projects.
• Test/Log bugs in new software versions.
• Ability to pass NAS 410 Level 2 test when training and experience hours requirements are complete.
• Represent Nikon X-ray at Trade shows
• Professionally Represent Nikon at all times.

Qualifications

Essential

Required Knowledge, Skills, and Abilities:

• Must meet all requirements to access and work with ITAR-controlled information and materials.
• Effective communication skills.
• Strong computer skills
• Self-motivated and well organized

Certificates, License, Registrations:

• Minimum 2- or 4-year degree in Non-destructive Testing, Physics, or other related field or equivalent experience.

Desirable

• Previous industrial X-ray / CT experience.
• Previous use of VGStudio MAX analysis software.
• Strong understanding of industrial x-ray imaging systems and components.

Functional Competencies:

• Ability to observe, monitor, collect and record data.
• Ability to manage multiple projects in a fast-paced environment.
• Ability to review data, identify trends and draw conclusions.
• Ability to communicate effectively as an individual and within a team.

Working Environment/Physical Requirements:

• Up to 20-25% domestic and international travel, as required.
• Occasional weekend and evening work, as needed.
• Occasional lifting of up to 50 pounds.

How We Take Care of Our Team

Culture Spirit

• Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize to inspire each other and keep our community strong and close inside and out of the office.

Work Life Balance

• We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!

Personal Development

• We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.

Amazing Medical Benefits & Perks

• We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as "protected veterans"