Senior Solutions Engineer

Senior Solutions Engineer

GitHub is growing its Enterprise Customer Engineering team in EMEA by adding Senior Solutions Engineers. We are seeking experienced professionals to elevate our technical customer engagement efforts. This role gives you a front-row seat to both witness AI transforming the industry and actively help shape that transformation.

As a Senior Solutions Engineer at GitHub you will thrive if you:

• Love working in and around development teams discussing, collaborating and finding solutions to complex enterprise requirements
• You want to be on the forefront of the AI revolution; both driving business value with AI adoption with our customers and using AI effectively throughout your working day.
• You can happily work with developers to solutionize, demo or run a PoC, but can also discuss the business merits of GitHub solutions to management levels up to the C-Suite.
• Want to work within and contribute to our external and internal communities of customers, partners, Hubbers and peers from Microsoft.

Responsibilities:

• Engage in pre-sales activities with large customers to align and influence business partners and customer stakeholders, aiming for a technical win and driving solution selection.
• Develop and maintain external relationships within the customer organization to support strategic alignment and solution adoption.
• Identify customer issues and collaborate with technical teams to present solutions, conducting proofs of concept and product demos to address technical challenges.
• Analyze customer situations to advise on gaps that GitHub solutions can fill, contributing to strategic frameworks and roadmaps that address customer pain points.
• Assist in building and delivering content for marketing events, acting as a liaison to enhance customer engagement and showcase GitHub's value proposition.
• Develop expertise in GitHub Advanced Security, understanding its capabilities and articulating GitHub's approach to application security to customers, acting as a trusted advisor in security program development.
• Synthesize and communicate business and industry insights to identify growth opportunities and align product features with customer digital transformation initiatives.
• Design and develop innovative solutions that leverage GitHub's platform capabilities to address complex customer challenges, ensuring alignment with their strategic goals.
• Collaborate with sales and account management teams and partners to develop strategic account plans that drive long-term customer success and growth.

Qualifications:

• Required Qualifications:
• 8+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience, OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR Doctorate in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR equivalent experience.
• Experience in software engineering, solutions architecture, systems integration, or any other related technical roles with knowledge of one or more of the following: Developer platforms, Generative AI in the developer space, Source Control Management, CI/CD, systems architecture, DevSecOps.
• Ability to travel up to 25% travel throughout the EMEA region to meet with customers, with occasional travel beyond (e.g. USA) for company events
• Preferred Qualifications:
• 10+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.
• 3+ years' experience in digital transformation using software modernization to drive customer business outcomes.
• 3+ years' experience in business consulting, consultative selling, or customer-facing experience 5+ years' experience orchestrating technical, support, and/or partner teams.
• Experience in the software development industry, with a focus on digital transformation and the ability to translate complex technical concepts into clear, actionable strategies for customers.
• Experience in identifying and resolving blockers to solution implementation, with a focus on enhancing customer satisfaction and driving successful technology deployments.

GitHub values:

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals:

• Model
• Coach
• Care

Leadership principles:

• Create clarity
• Generate energy
• Deliver success

Who We Are:

GitHub is the world's leading AI-powered developer platform with 150 million developers and counting. We're also home to the biggest open-source community on earth (and 99% of the world's software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub. Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We're remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms. Join us, and let's change the world, together.

Equal Employment Opportunity:

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!