Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Operations Data Analyst - Call Center Performance Insights

Koniag Government Services

Koniag Government Services in Nashville, TN, is seeking an Operations Analyst to support the IT Call Center program by analyzing data, identifying trends, and delivering reports that inform operational decisions and contractual reporting. You will collect and interpret call center data, develop performance dashboards, and monitor daily, weekly, and monthly metrics to drive continuous improvement. #J-18808-Ljbffr Koniag Government Services

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Operations Data Analyst - Call Center Performance Insights in Nashville, TN vacancy
  •  ...company, seeks a Mid‑Level Data Analyst to support data analysis, reporting, and operational intelligence for our Nashville IT Call Center serving government clients...  ..., analyze call center performance data, and provide data-driven insights to inform operational decisions... 
    Performance

    Koniag Government Services

    Nashville, TN
    6 hours ago
  •  .... in Nashville seeks a Mid-Level Data Analyst to support performance monitoring, reporting, and continuous improvement for the IT Call Center program. You will develop analytical products, evaluate operational data, and deliver insights that improve service delivery and... 
    Performance

    Spry Methods

    Nashville, TN
    6 hours ago
  • Koniag Services Inc., a Koniag Government Services company, seeks a motivated Junior Data Analyst to support data analysis, performance reporting, and operational insights for the IT Call Center serving government clients in Nashville, Tennessee. The role emphasizes turning... 
    Performance

    Koniag Government Services

    Nashville, TN
    7 hours ago
  •  ...Services Inc. in Nashville, TN is seeking a Junior Data Analyst to support data analysis, reporting, and insights for IT Call Center programs serving government clients. You...  ...data from multiple sources and help develop performance dashboards under senior guidance. The ideal... 
    Performance

    Koniag Services, Inc.

    Nashville, TN
    2 days ago
  • Spry Methods, Inc. is seeking a Senior Data Analyst to lead analytics for the Nashville IT Call Center. You will own performance reporting, develop dashboards, and drive data...  ...for turning complex data into actionable insights to guide leadership decisions and continuous... 
    Performance

    Spry Methods, Inc.

    Nashville, TN
    2 days ago
  •  ...Koniag Services Inc. is seeking a Senior Data Analyst to lead the Nashville IT Call Center analytics, performance measurement, and reporting program. You will design...  ...analyses, and mentor analysts to deliver high-impact insights for government stakeholders. The role requires... 
    Performance

    Koniag Services, Inc.

    Nashville, TN
    1 day ago
  • $116.2k - $229.1k

     ...Dayforce Integration Data Management - Senior ConsultantOur...  ...We leverage sector-specific insights and cross-domain...  ...connectivity, data quality, and operational performance across HR and payroll ecosystems...  ...your inquiries to the Global Call Center (GCC) at USTalentCICInbox@... 
    Performance
    Local area
    Visa sponsorship

    Deloitte

    Nashville, TN
    3 days ago
  •  ...and program management, seeks a Mid-Level Data Analyst to support IT Call Center performance monitoring and reporting. You will...  ...dashboards, validate data, and deliver insights that drive customer satisfaction and operational excellence. You will collaborate with program... 
    Performance

    Method, Inc.

    Nashville, TN
    2 days ago
  •  ...Services Inc. is seeking a Mid-Level Data Analyst to support the IT Call Center for government clients in...  ...emphasizes data analysis, reporting, and performance visibility across multiple data...  ...dashboards, and provide data-driven insights to leadership. A government clearance... 
    Performance

    Koniag Services, Inc.

    Nashville, TN
    2 days ago
  • $94.1k - $122.3k

     .... No OPT or sponsorship available Overview As a Senior Data Analyst, Customer Insights, you will serve as a key contributor to the data-driven transformation...  ...of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations... 
    Performance
    Full time
    Part time
    Work at office
    Local area
    Immediate start
    Visa sponsorship

    Terminix

    Nashville, TN
    4 days ago
  • Overview Data Operations Associate, STR - Nashville, TN. This role is a vital position on the...  ...P&L data Key Responsibilities Load performance data from corporate submissions, automated...  ...Tuition reimbursement On-site fitness center or reimbursement for fitness center membership... 
    Performance
    Full time
    Work experience placement
    Work at office
    Worldwide

    CoStar Group

    Nashville, TN
    1 day ago
  •  ...Antioch, TN, seeks a Supply Chain Business Analyst to deliver data-driven insights and dashboards across logistics, repairs, and supplier performance. You will partner with cross-...  ...supporting NetSuite projects to enhance operational efficiency and cost effectiveness.... 
    Performance

    ClearCaptions

    Antioch, TN
    2 days ago
  •  ...professional to research market trends, analyze customer data, and measure campaign performance. You will build dashboards, develop attribution models,...  ...with the digital marketing team to provide data-driven insights. The role requires a Bachelor’s degree and 1-2 years of... 
    Performance

    TRUGREEN

    Nashville, TN
    1 day ago
  • GEODIS is seeking an Analyst CX to turn data into meaningful insights, supporting account health reviews, dashboards, reporting, and network modeling. You...  ...and collaborate across teams to strengthen customer performance and decision-making. The role involves creating... 
    Performance
    Work at office

    Geodi

    Brentwood, TN
    1 day ago
  •  ...in Goodlettsville, TN is seeking a Media Network Insights Analyst to tell the story of digital advertising performance for iconic brands. You will lead campaign...  ...reporting, create client-ready analyses, and translate data into actionable recommendations. Work closely... 
    Performance

    ∙ Elijah House Foundation

    Goodlettsville, TN
    4 days ago
  •  ...Government Services is seeking a motivated Junior Operations Analyst in Nashville, TN to support the IT Call Center's operational performance and continuous improvement efforts. The role requires analytical thinking, data presentation skills, and effective communication... 
    Performance

    Koniag Government Services

    Nashville, TN
    1 day ago
  •  ...motivated and detail-oriented Junior Operations Analyst to support the operational performance and continuous improvement efforts of our IT Call Center serving government clients in the Nashville...  ...IT service operations, a passion for data and process improvement, and a strong... 
    Performance
    Work at office
    Local area
    Flexible hours

    Koniag Government Services

    Nashville, TN
    1 day ago
  •  ...Store locations, Distribution Centers, Store Support Center or...  ...thrive. Company Overview The Analyst of Insights role is part of an analytical...  ...Dollar General's 1st party data. The Media Network Insights...  ...Analyst tells the story of DGMN's performance and results through best-in-... 
    Performance

    ∙ Elijah House Foundation

    Goodlettsville, TN
    4 days ago
  • GEODIS in Brentwood, TN, is seeking an Analyst CX to translate data into meaningful insights and dashboards. You will collect, validate, and organize data from multiple systems to support performance reviews and decision‑making. The role partners across teams to define... 
    Performance

    Geodis

    Brentwood, TN
    16 hours ago
  • $67.76k

     ...considered for this position VENDOR OPERATIONS DATA ANALYST Division of TennCare Member...  ...under the oversight of the Centers for Medicare and Medicaid...  ...reporting that evaluates call drivers, dispositions, SLAs,...  ..., XML, R+, and Tableau. Perform descriptive, predictive, and... 
    Contract work
    Work experience placement
    Work at office
    Work from home

    State of Tennessee

    Nashville, TN
    2 days ago
  •  ...Nashville is seeking a Business Analyst II to provide high-quality,...  ...analysis of Patient Logistics Center operations, develop reports and dashboards, and support data quality and standard adherence...  ...stakeholders on data tools while driving performance improvements. The role... 
    Performance

    HCA Healthcare

    Nashville, TN
    2 days ago
  •  ...Join a high-performing team that is going for a home run! Copperweld...  ...for a driven, dedicated Operations Analyst to deliver financial reporting, analysis, and business insights for Copperweld Group and...  ...someone who enjoys analyzing data, uncovering trends, and partnering... 
    Performance
    Local area

    Copperweld Corporation

    Brentwood, TN
    1 day ago
  • $67.7k - $90.27k

     ...world, connecting people, data, and applications...  ...We enable secure, high‑performance connectivity across cloud...  ...trust is built into how we operate. If you’re ready to...  ...activities related to 811 Call Before You Dig ticket...  ...support ~ Communication of insights and recommendations to... 
    Performance
    Contract work
    Temporary work
    Remote work
    Work from home

    Lumen Inc

    Nashville, TN
    22 hours ago
  • $70k - $90k

     ...: Barrett Distribution Centers is a leader in providing...  ..., hard-working top performers who are interested in joining...  ...Position: The Business Operations Analyst, reporting to the Manager, Data and Analytics, is...  ...providing operational insights and data. Build tools and... 
    Performance
    Work experience placement
    Work from home
    Monday to Friday

    Barrett Distribution

    Nashville, TN
    16 hours ago
  • Senior Data AnalystPosition Details:Employment Type: Full TimeLocation...  ...Summary:The RCM Senior Data Analyst supports the Revenue Cycle Management...  ...reporting, analysis, and data insights that help improve operational and financial performance. This role partners with Revenue... 
    Performance
    Full time
    Work experience placement
    Flexible hours

    Quorum Health

    Brentwood, TN
    16 hours ago
  • Role Overview The Operations Analyst will play a key role in supporting the operational health and performance of the IT Call Center program by analyzing data, identifying trends, developing reports, and...  ...to provide data-driven insights that inform operational decisions... 
    Performance
    Flexible hours

    Koniag Government Services

    Nashville, TN
    1 day ago
  •  ...skilled and experienced Mid-Level Operations Analyst to support the operational performance, data analysis, and continuous improvement efforts of our IT Call Center serving government clients in...  ...operational data into actionable insights. They bring a proactive mindset,... 
    Performance
    Work at office
    Local area
    All shifts
    Flexible hours

    Koniag Services, Inc.

    Nashville, TN
    1 day ago
  •  ...experienced and strategic Senior Operations Analyst to lead operational performance analysis, process improvement, and data-driven decision support for our IT Call Center serving government clients in...  ...data into strategic insights that drive measurable program... 
    Performance
    Contract work
    For subcontractor
    Local area
    Flexible hours

    Koniag Government Services

    Nashville, TN
    6 hours ago
  • $78.05k - $95k

    Position Summary We are seeking an Operations Analyst to support Middle Market...  ...improving workflows, system performance, and cross-functional...  ...system behavior, workflows, and data flow across platforms Identify...  ...Reporting & Performance Insights Track key metrics related to... 
    Performance
    Full time
    Work experience placement
    Work at office
    Work visa

    Ryan Specialty

    Nashville, TN
    2 days ago
  • $75k - $187k

     ...proactive and innovative Operations Analyst to partner with our...  ..., and business performance, with a focus on enabling...  ...capacity, and supporting data-driven decision-...  ...analysis, and performance insights, while helping...  ...****@*****.*** or by calling (***) ***-**** in the... 
    Performance
    Temporary work
    Flexible hours

    Oracle Corporation

    Nashville, TN
    12 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Operations Data Analyst - Call Center Performance Insights. Be the first to apply!