Oral Surgery Treatment Coordinator

Job Description

Job Description

At Ideal Dental , we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led , with a focus on patient-centered care and an unwavering commitment to innovation and growth.

As an Oral Surgery Treatment Coordinator at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You’ll be empowered with the training, tools, and resources to advance your career while making a real difference in the lives of those you serve. Every day, you’ll help create beautiful smiles and contribute to the health and well-being of the community.

What You’ll Do:

• Treatment Plan Presentation: Meet with patients after their clinical exam to explain the recommended treatment plan in clear, easy-to-understand language. This includes detailing the procedures, the reasons they are needed, and the expected outcomes.

• Discuss the cost of treatment and present financial options.

• Work with patients to verify insurance benefits , handle pre-authorizations, and explain what their insurance will and will not cover.

• Address patient anxieties and objections about treatment , helping them feel comfortable and confident in their decision.

• Coordinate and schedule appointments for all phases of treatment , including follow-ups.

• Maintain and update patient records , ensuring all financial and treatment information is accurate.

Responsibilities

• Welcome patients to our office in a warm and pleasant manner while maintaining multiple phone lines and checking in and checking out patients.

• Present and create treatment plans.

• Handle and communicate patient financial arrangements.

• Maintain and fill appointment schedule.

• Communication with general teams.

• All other duties as assigned.

What do you need to have to be a part of our team?

• Minimum of 1 year of Oral Surgery front office experience required.

• Experience with treatment plans required.

• Insurance verification experience required.

• Digital practice software experience.

• Must be willing to travel within assigned areas

Why You’ll Love It Here:

At Ideal Dental, we’re committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you’re passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you.

• Medical insurance.

• Discounted dental benefits for the employee, their spouse, and dependent children.

• Paid holidays.

• Paid Time Off (PTO).

• 401K.

• Employee scholarship program.

At Ideal Dental, we’re dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters