Program Manager - Client Specific Training

Program Manager - Client Specific Training

Location: Kansas City, MO, US, 64106 Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years. Our diverse teams around the country strive to enrich lives through inspired people and places every day, and we need inspired people like you to join us in our pursuit of building perfection.

Role Summary The Program Manager will be responsible for overseeing the successful execution of a new client mandated training program designed for field leadership, beginning with a multi-site pilot and scaling into a long-term, jobsite-driven training program. This role manages end-to-end coordination, stakeholder communication, and quality assurance across sites and phases. The Manager serves as the central connector between jobsite leadership, facilitators, administrative staff, and the workforce development team to ensure consistency, engagement, and continuous improvement. All activities will be performed in support of the strategy, vision and values of JE Dunn. Autonomy & Decision-Making: Makes decisions on non-routine matters, provides recommendations to supervisor, and refers all exceptions to supervisor. Career Path: Various

Key Role Responsibilities - Core PROGRAM MANAGER FAMILY CORE

• Partners with HR, Operations leaders, and other key stakeholders to ensure successful implementation and execution of client-developed and mandated field leadership training program.
• Delivers regular reporting and analytics on training efforts, including recommending strategies for continuous improvement to leaders.
• Lead cross-functional and multi-jobsite planning, scheduling, and execution for pilot and long-term training rollouts.
• Serve as the point of contact for all roles involved in training delivery.
• Provide onsite support during major milestones (kickoff, mid-program, program completion, and final debrief).
• Determine resources for program training across each project site.
• Facilitate or co-facilitate the program launch/kickoff, training sessions (occasionally), and set the tone for training expectations.
• Lead and continuously improve the onboarding and orientation process for the training.
• Monitor delivery to ensure quality, engagement, and adherence to brand and performance standards.
• Schedule and lead pilot check-ins, collecting feedback and implementing changes for full program implementation.

FINANCIAL MANAGEMENT

Maintains and manages fiscal records and follows procedures to ensure effective and efficient operations. Makes operational decisions in light of broader financial goals and constraints. Proactively monitors and interprets ongoing financial performance and responds appropriately.

MANAGING OTHERS

Inspires a sense of team in the work environment. Utilizes communication and conflict resolution skills to foster teamwork and collaboration. Models a positive and professional attitude, maintaining composure under pressure. Communicates and explains goals and encourages and motivates team performance and productivity in alignment with broader work program and corporate goals and plans. Leads and facilitates effective team meetings. Recognizes individual and team accomplishments. Assesses and manages quality of work produced by team. Creates, monitors, and manages scheduling; directs assignments and goal setting for optimal productivity and resource management. Participates in a range of talent management activities, which may include responsibilities such as evaluating and managing performance, providing formal and informal feedback, recruiting and staffing, employee learning and development, addressing employee relations risks and issues, etc. Provides feedback and coaching to support individual employee performance, learning and career development. Removes obstacles and solves problems and addresses escalated issues from team members to optimize team performance and productivity. Serves as a change agent by supporting corporate and work program change initiatives. Models and communicates positive approaches to adapting to change.

Key Role Responsibilities - Additional Core

• Other program duties as assigned.
• Conducts actions in a professional and unbiased manner.
• Complies with all company and site policies and best practice standards.
• Continuously develops proficiency and understanding in the role.
• Maintains a professional appearance and workspace.
• Participates in and complies with all company safety and quality programs and procedures.
• Utilizes relevant JE Dunn technology to support all assigned responsibilities.

Knowledge, Skills & Abilities

Proven experience in training and development, preferably within the construction industry Demonstrated knowledge of needs assessment, program design, implementation, metrics and reporting and compliance Knowledge of training and development best practices Organization skills Ability to adapt to change Ability to deliver quality through attention to detail Ability to be proactive and resourceful Ability to facilitate meetings and build consensus in a classroom or virtual setting Ability to speak confidently in large groups with executive presence Ability to build and maintain effective partnerships with various stakeholders, internally and externally Ability to build relationships and work collaboratively within a team, internally and externally Ability to prioritize multiple projects in a fast-paced environment Ability to perform work accurately and completely, and in a timely manner Communication skills, verbal and written (Advanced) Education Bachelor's degree in human resources, education, business administration, construction management or related field (Required) In lieu of the above requirements, equivalent relevant experience will be considered. Experience 8+ years of experience in human resources or related field (Required) Construction industry experience (Preferred) Exposure to learning and development or training (Preferred) Working Environment May require extensive periods of overnight travel Must be able to lift up to 10 pounds Normal office environment or jobsite office Frequent activity: Sitting, Viewing Computer Screen Occasional activity: Standing, Walking, Bending, Climbing, Reaching above Shoulder

Why People Work Here

At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them

Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts

About JE Dunn

For more information on who we are, click here.