Field Service Technician

Job Description

Job Description

This position is a base salary + commission. Estimated ~$100K+ for 1st year.

Enpro is seeking a motivated Field Service Technician to join their growing service team. This position is ideal for someone with strong mechanical aptitude who enjoys working independently, troubleshooting equipment, and providing hands-on service to customers in the field.

The technician will travel within an assigned territory to perform maintenance, troubleshooting, and repairs on industrial equipment while building strong customer relationships. Training will be provided for specific equipment and systems.

Key Responsibilities

• Perform field service, troubleshooting, maintenance, and repair on industrial equipment including air compressors, air dryers, chemical pumps, radar level gauges, and related mechanical systems

• Travel to customer sites within an assigned service territory

• Diagnose equipment issues and perform preventative maintenance and repair work

• Create and manage your own service schedule to efficiently serve customers in your territory

• Communicate with customers regarding equipment issues, service recommendations, and solutions

• Identify service opportunities and quote additional service or equipment when needed

• Coordinate project planning, parts ordering, and scheduling for service work

• Track and submit business expenses and service documentation

• Use computers and Microsoft Office tools to stay organized and communicate with customers and management

• Participate in on-call emergency service rotation when required

• Follow all company safety policies and service department procedures

Qualifications

• Experience as a Field Service Technician, Maintenance Technician, Mechanical Technician, Industrial Technician, or similar role

• Strong mechanical troubleshooting skills

• Ability to work independently and manage a service territory

• Good organizational and time management skills

• Basic proficiency with computers and Microsoft Office

• Strong customer service and communication skills

• Valid driver's license and ability to travel to customer locations

• Experience working with compressors, pumps, industrial machinery, HVAC equipment, or mechanical systems is preferred but not required

Compensation & Benefits

• Hourly pay plus commission on products sold and service work completed

• Company-provided training and technical support

• Opportunity to grow within a service-focused organization

This position is a base salary + commission. Open to negotiation for the right fit.