Service Technician - Valley Pool & Spa

Service Technician - Valley Pool & Spa

With over 55 years of experience, we are a leading hot tub and swim spa dealer throughout the Pittsburgh area. We also offer the best hot tubs and swim spas in the market. We became a part of Leslie's family in January 2018. From new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively, we've got everything you need to create and care for the perfect outdoor oasis. Our hot tub experts will help you choose the best model for your needs and space, ensuring that it features everything you need for a relaxing soak or a wonderful workout. We also carry numerous accessories that are certain to make hot tub and swim spa ownership easier and more enjoyable.

Job Overview: As a Service Technician, you will be responsible for the sales, installation, and repair of swimming pool and related equipment for both residential and commercial customers. You'll serve as a trusted expert, interacting directly with customers to provide quality service, recommendations, and general guidance.

In this role, you will work closely with the Service Manager to ensure all company policies, procedures, and safety standards are met while consistently delivering superior customer service and high-quality workmanship.

Compensation Range: $25.00- $27.00 /Hourly Compensation within range to be determined by the applicant's education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities:

• Deliver exceptional customer service while maintaining professional and ethical conduct at all times
• Troubleshoot, repair, and test swimming pool, spa, fireplace, and other applicable equipment to ensure proper functionality
• Educate customers on proper equipment use, care, and maintenance
• Plan and manage daily service routes efficiently while responding to customer inquiries in a timely manner
• Complete accurate service reports, invoices, and required documentation
• Maintain a clean, professional appearance and represent the company positively in the field
• Follow all company policies, including safe driving practices and workplace safety standards
• Track and complete required training hours

Qualifications:

• Valid state driver's license with a clean driving record
• Electrical license (01, 07, or 07B) preferred, if applicable
• Knowledge of water chemistry and pool chemicals
• Strong communication and problem-solving skills
• Ability to work outdoors in varying weather conditions
• Self-motivated with strong time management and organizational skills

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.