IT Support Specialist

$43.68k

Part-time

Educational Services, LLC.

IT Support Specialist
ESI, the leading provider of educational staffing solutions in Arizona, is seeking an entry-level, part-time IT Support Specialist, who will support the day-to-day operations of our IT department.
In this role, you will be the first point of contact for corporate employees’ technology questions and issues in our all-Mac environment. It is ideal for someone early in their IT career who is dependable, organized, service-oriented, and enjoys helping others in a collaborative, family-oriented setting.
WHAT MAKES ESI SPECIAL :
We have a casual, results-focused atmosphere
We value family and friends – personal relationships matter where work-life balance is a cornerstone of our culture
Our work has purpose – we improve education and support our schools
We are genuinely collaborative; all voices are welcome and equally heard
We have a passion for improving education and connecting with people
This is a career position not just a job
WHAT YOU’LL DO:
Serve as the first point of contact for corporate employees' technology questions, logging, tracking, and resolving support tickets through the electronic ticketing system, email, phone, and RingCentral chat, and following up on open items until they are resolved
Troubleshoot common hardware, software, and account issues, escalating more complex problems to the Director of IT
Coordinate equipment distribution, returns, replacements, and repairs, and keep inventory and software records accurate and up to date
Assist with onboarding and offboarding, including account setup, password reset coordination, equipment preparation, and access documentation
Track IT projects and tasks, monitoring status and following up on action items to keep work moving
Prepare and maintain IT-related documentation while protecting the confidentiality of sensitive employee and company information
Work collaboratively across departments and support special projects and other duties as assigned
WHAT WE’RE LOOKING FOR:
High school diploma or GED
Associate degree or coursework in Information Technology, Business Administration, or related field preferred
Basic understanding of computer systems, office technology, and troubleshooting concepts
Hands-on experience with macOS and Apple computers and peripherals, with a willingness to keep learning as our environment evolves
Some IT or help desk exposure preferred, including internships, coursework, or prior support experience
Strong customer service orientation with excellent written and verbal communication skills
Detail-oriented, professional, patient, and dependable, with a positive, team-oriented mindset
Able to prioritize, manage multiple responsibilities, and stay composed under pressure in a fast-paced, ever-changing environment
Familiarity with help desk or ticketing systems
Proficiency in Microsoft Word, Excel, and Outlook
Ability to learn, use, and support multiple software systems, including through hands-on, on-the-job training
Maintains a high level of professionalism and confidentiality, using sound judgment
Must have reliable transportation for daily office commute
Must pass a background check
PHYSICAL REQUIREMENTS:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift to 25 pounds at times.
Visual acuity is required for preparing and analyzing written or computer data, operation of technology, and determining the accuracy and thoroughness of work.
Reports to: Director of IT
Title(s) of Direct Reports (if applicable): N/A
Compensation: Competitive hourly wage, Arizona State Fair Wages and Healthy Families Act Paid Sick Time (PST) and 401K.
Work Conditions: Works in a normal office setting with no exposure to adverse environmental conditions. ESI is a non-smoking environment with a casual dress code. This position is primarily in-office, with the potential for remote or hybrid work in the future.
Local and regional travel may be occasionally required.
How to apply:
Please include your Resume and a Cover Letter explaining why you should be considered for the position. Applications submitted without a cover letter will be considered incomplete and will not move forward in the selection process.
Please, no phone calls about this position.
Recruiters - please don't contact this job poster.
Do NOT contact us with unsolicited services or offers.

Job Type: Part-time
FLSA Status: Non-Exempt
Starting Salary: $21 per hour
Educational Services, LLC (ESI) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including hair texture, hair type, and protective hairstyles), color, creed, ancestry, religion, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, national origin, age, disability, genetics information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This position description is intended to describe the general nature and level of work being performed by employees in this job. It is not an exhaustive list of all responsibilities, duties, and skills that may be necessary for this role. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the IT Support Specialist in Scottsdale, AZ vacancy

IT Support Specialist
$55k - $70k
...We are seeking an IT Support Specialist to provide technical assistance and ensure smooth day-to-day operations of internal systems. Key Responsibilities Technical Support: Troubleshoot hardware and software issues. System Maintenance: Maintain networks, devices...
Suggested
Full time
Peregrine Team
Scottsdale, AZ
11 days ago
IT Support Specialist
...Position Summary Green Light is seeking a fulltime Junior Support Specialist to provide day-to-day technical support for users and systems... ...program. This is an excellent opportunity for an early-career IT professional who is looking to build foundational infrastructure...
Suggested
Full time
Work at office
Green Light Cost Management
Scottsdale, AZ
21 days ago
IT Support Specialist- Tier 2
...Job Description Job Description Job Title: IT Support Specialist - Tier 2 Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the 101) Compensation: Depends on experience Job Type: Full Time with Benefits (Life, Dental,...
Suggested
Full time
Monday to Friday
Weekend work
Envita Medical Centers LLC
Scottsdale, AZ
13 days ago
Senior IT Support Specialist
...Senior IT Support Specialist The Senior IT Support Specialist will serve as a member of the Colibri Group IT team, providing courteous and expert technical support to all team members in all locations via ticketing system, remote access, desk-side support, phone calls...
Suggested
Full time
Work at office
Remote work
Weekend work
Afternoon shift
InterSources
Scottsdale, AZ
4 days ago
IT Systems Administrator Specialist
$106.48k - $115.21k
Basic Qualifications Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 5 years of relevant experience; or Master's degree plus 3 years of experience.CLEARANCE...
Suggested
Work experience placement
Flexible hours
General Dynamics Mission Systems
Scottsdale, AZ
14 hours ago
IT Systems Administrator Specialist
$51.19 per hour
Basic Qualifications Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 5 years of relevant experience; or Master's degree plus 3 years of experience.CLEARANCE...
Full time
Work experience placement
Flexible hours
General Dynamics Mission Systems
Scottsdale, AZ
13 hours ago
IT Specialist
...connections that define the Sanctuary experience. JOB SUMMARY The IT Specialist contributes to Sanctuary Camelback Mountain's success by providing reliable, responsive technical support to resort team members, guests, and property operations. This role serves as...
Work experience placement
Seasonal work
Work at office
Remote work
Flexible hours
Afternoon shift
Camelback Hospitality PE LLC
Paradise Valley, AZ
14 days ago
IT Helpdesk Specialist II
...are growing and so is our corporate team! We’re hiring an IT Helpdesk Specialist II at our corporate office in Scottsdale, AZ. Why You’... ...Three or more years of experience in IT helpdesk, desktop support, or a related enterprise technical support environment....
Full time
Work at office
Mark Taylor Residential Inc
Scottsdale, AZ
21 days ago
IT Operations Specialist
...with a keen eye for detail and a passion for optimizing technical processes? We are seeking an individual to play a pivotal role in supporting Technical Operations. You will directly influence the efficiency and stability of real-time systems while working within a secure...
Night shift
Aquent Talent
Scottsdale, AZ
4 days ago
Senior Network Administrator
$126.86k - $137.27k
...environment and work closely with Network Architecture, Information Assurance, program teams, vendors, and other IT organizations.The CUI environment supports 23 active programs, approximately nine sites with additional sites planned, network switches, firewalls, and...
Full time
Remote work
Flexible hours
General Dynamics Mission Systems
Scottsdale, AZ
1 day ago
Network Administrator
$101.36k - $109.67k
...of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Our environments support more than 100 contracts across approximately 50 programs and 12 distributed sites, with additional sites planned. The successful candidate...
Flexible hours
General Dynamics Mission Systems
Scottsdale, AZ
1 day ago
IT Technician
...Managed It Services (Msp) Level 2 Technician Summary: We are seeking an experienced and dedicated Managed It Services (Msp) Level... ...team. This role is pivotal in providing exceptional technical support and solutions to small to medium-sized businesses. The ideal candidate...
Work at office
Local area
Remote work
Flexible hours
Afternoon shift
TeamLogic IT
Scottsdale, AZ
3 days ago
Desktop Support Engineer
...and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Desktop Support Engineer. Location(s): Scottsdale, AZ. Description:Provide first level support for all end-users. Troubleshoot and resolve hardware...
Flexible hours
Ampcus
Scottsdale, AZ
3 days ago
Infrastructure Security and Network Specialist
...Scottsdale, AZOverview:The Infrastructure Security and Network Specialist is a hands-on position responsible for providing technical... ...also participate in the greater infrastructure team’s customer support activities.Key Responsibilities:Oversee, evaluate, and support...
Immediate start
Work from home
Computer Guidance Corporation
Scottsdale, AZ
3 days ago
PC Deployment / Desktop Technician
$20 - $25 per hour
...and detail-oriented Desktop Imaging & Deployment Technician to support the deployment, configuration, and lifecycle management of... ...assets are accurately inventoried and tracked through established IT asset management processes. Deploy and support peripherals including...
Contract work
Temporary work
Work experience placement
Work at office
TEKsystems
Scottsdale, AZ
16 days ago
IT Systems Administrator
$111.88k - $124.12k
...General Dynamics Mission Systems currently has a career opportunity for an IT System Administrator for our Restricted Ground Systems. As a member of our Information Assurance Security team, you’ll support the Information System (IS) Risk Management Framework activities from...
Flexible hours
General Dynamics Mission Systems
Scottsdale, AZ
4 days ago
Senior Cloud System Administrator
...Hub products. SBS empowers banks and financial institutions to reimagine the future with a composable, cloud-based architecture supporting deposits, lending, compliance, payments, consumer finance, and asset finance operations across the globe.Why 74Software?We celebrate...
Work at office
Worldwide
Flexible hours
3 days per week
Axway
Scottsdale, AZ
3 days ago
Senior Salesforce Administrator I
...and delivers scalable, well-documented solutions. Experience supporting multiple Salesforce environments or working in consulting is highly... ...(strongly preferred).Salesforce Certified Revenue Cloud Specialist (strongly preferred).Salesforce Administrator and/or Advanced...
Contract work
Axon
Scottsdale, AZ
14 hours ago
Provider Activation and Support Specialist (HR)
$24 - $25 per hour
...development and promoting the independence of each person we serve. We support individuals in making their own choices and living their... ...a detail-oriented, tech-savvy Provider Activation & Support Specialist (HR) to manage provider onboarding, system administration, and...
Hourly pay
LifeTree Inc.
Scottsdale, AZ
21 days ago
IT Systems Administrator
$85k - $100k
...clients. We have a new opportunity available for a full-time IT Systems Administrator to join us in our mission of reaching 35M... ...they become big ones. • Act as the point person for IT support tickets, prioritizing and resolving requests or looping in...
Full time
Work at office
Remote work
Work from home
Monday to Friday
Beyond Feedback
Scottsdale, AZ
14 days ago
IT Systems Administrator (TS/SCI)
IT Systems Administrator (TS/SCI) Our client, a leading federal defense contractor has an immediate contract opening for an IT... ...As a member of their Information Assurance Security team, you'll support the Information System (IS) Risk Management Framework activities...
Contract work
Temporary work
For contractors
Immediate start
Elite Technical
Scottsdale, AZ
more than 2 months ago
Systems Administrator
...Job Description Job Description Systems Administrator | IT Operations Location: Scottsdale, AZ (Onsite) Make Technology... ...products that help communities across the country. Every day, our team supports organizations making a positive impact, and we're looking for...
Full time
Local area
Monday to Friday
Bex Partners
Scottsdale, AZ
21 days ago
IT Solutions Technician (Temporary, 3 Months)
...expected to work onsite five days per week, supporting a highly collaborative, in-person team... ...Nextiva to evaluate long-term fit. Nextiva's IT Solutions team is seeking an experienced and proactive End User Support Specialist to join our team. As a Level 1 technician,...
Hourly pay
Permanent employment
Full time
Temporary work
Work at office
Local area
Immediate start
Remote work
Worldwide
Flexible hours
Nextiva
Scottsdale, AZ
5 days ago
Senior IT Engineer
...Senior IT Engineer Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and... ...and/or automation solutions that lower operating costs and support IT strategy. Meets business needs by translating user requirements...
Work at office
WillScot
Scottsdale, AZ
2 days ago
Payroll Support Specialist
$50k - $65k
...Payroll Specialist - Client Success Full-Time | $50,000-$65,000 DOE | In-person or Hybrid | North Phoenix (101/Cave Creek) If you... ...serving the construction industry. We're looking for a Payroll Support Specialist to manage a dedicated client list, run payroll accurately...
Full time
eBacon
Scottsdale, AZ
4 days ago
Sr. Systems Integration Architect (Systems Administrator)
...Integration Architect (Systems Administrator) supports and maintains enterprise reporting, data... .... This role is for an early-career IT professional who has a strong interest in... ...Azure Fundamentals (AZ-900), Tableau Desktop Specialist, or CompTIA Network+. Key Skills...
Encore Medical Device Repair
Scottsdale, AZ
21 days ago
Now Hiring IT and Telecom Field Technicians
...Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...
Hourly pay
For contractors
Immediate start
Flexible hours
HARDY INDUSTRIES
Fountain Hills, AZ
15 days ago
Technical Support Engineer
...day-to-day actions. What you will be doing: As a Technical Support Engineer, you will be the technical problem-solving expert for... .... You'll also interface directly with customers ranging from IT administrators and system integrators to end-users in hospitals,...
Temporary work
Work at office
Local area
Worldwide
Flexible hours
Illumia, LLC
Scottsdale, AZ
6 days ago
IT Engineer - Level 3 (Managed Services Provider)
...Summary Our client is a leading and established IT Solutions Firm in the Scottsdale, AZ area that is seeking a professional senior system engineer (IT Engineer) to join their team. This position will consult, design, and implement IT advanced solutions. This position...
Full time
K2 Staffing
Scottsdale, AZ
more than 2 months ago
Linux Administrator / HPC Systems Engineer :- Scottsdale, AZ(Onsite)
...modernization. Manage and optimize large-scale storage systems (NetApp, Kompromise, Qumulo) for high-performance workloads. Support and troubleshoot VDI environments (ETX) and EDA application servers. Collaborate with CAD and engineering teams to consolidate and...
E-Solutions
Scottsdale, AZ
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Support Specialist. Be the first to apply!