Unit Service Aide
$17.71 - $24.28 per hourMass General Brigham
Job Title
The role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties.
Essential Functions
- Engages patients in recreational activities that promote mental and emotional well-being. - Assists patients with non-clinical needs, such as meal assistance, mobility support, and companionship. - Collaborates with nursing staff to identify patient needs and preferences for enrichment activities. - Encourages patient participation in group or individual activities, adapting programs to meet specific patient needs. - Monitors patient engagement and reports observations to the nursing team to ensure comprehensive care. - Maintains a safe and clean environment in patient recreational areas, following hospital protocols. - Supports the emotional and social needs of patients by providing a listening ear and positive interaction. - Assists with the setup and facilitation of special events or programs for patients. - Communicates regularly with family members and visitors to enhance patient experiences.
Qualifications
Education
High School Diploma or Equivalent preferred
Yes Licenses and Credentials Experience
Experience in a healthcare, caregiving, recreational therapy setting, or related work 1-2 years preferred Knowledge, Skills and Abilities
- Strong interpersonal and communication skills.
- Ability to engage patients in activities that promote emotional and social well-being.
- Empathy and patience in working with patients from diverse backgrounds.- Ability to work collaboratively with nursing and support staff.- Organizational skills and attention to detail.- Flexibility and adaptability in responding to changing patient needs.
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%)
- Carrying Frequently (34-66%)
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Work Location
1575 Cambridge Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$17.71 - $24.28/Hourly
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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