Medical Office Specialist

Job Description

Job Description

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Dental insurance
• Vision insurance

About the Role:
Pediatric Cardiology Consultants of South Texas is looking for a dedicated and compassionate Medical Office Specialist to join our team in Live Oak, TX. This is a fantastic opportunity to make a meaningful impact in the lives of young patients and their families while working alongside a team of skilled pediatric cardiology professionals. If you thrive in a fast-paced medical environment and have a passion for patient care, we want to hear from you!

Responsibilities:

• Greet and check in patients, ensuring a welcoming and efficient front-desk experience
• Prior Authorization and Referral Coordination 
• Schedule and confirm patient appointments, referrals, and follow-up visits
• Verify insurance eligibility, obtain authorizations, and process co-pays and billing
• Maintain and update accurate electronic health records (EHR) and patient files
• Coordinate communication between patients, families, and clinical staff
• Handle incoming calls, messages, and correspondence in a timely and professional manner
• Ensure compliance with HIPAA regulations and office policies

Requirements:

• High school diploma or GED required; medical office or healthcare administration training preferred
• 1+ years of experience in a medical office or healthcare setting
• Familiarity with medical billing, insurance verification, and prior authorizations
• Proficiency with EHR/EMR systems and general computer skills
• Strong communication and interpersonal skills, especially with pediatric patients and families
• Highly organized, detail-oriented, and able to multitask in a busy clinical environment
• Professional, empathetic demeanor with a patient-first attitude

Preferred Experience

• AthenaOne experience
• Specialty physician-practice experience
• Prior authorization and referral coordination experience
• Experience supporting medical billing activities
• Commercial insurance and Medicaid managed-care experience
• Familiarity with CPT and ICD-10 terminology
• Pediatric or cardiology experience
• Bilingual English/Spanish is a plus

About Us:
Pediatric Cardiology Consultants of South Texas is a trusted specialty practice dedicated to providing exceptional cardiac care to children across the South Texas region. Our patients and families rely on us for compassionate, expert care during some of life's most critical moments. We are proud to foster a supportive and collaborative work environment where every team member plays a vital role in delivering outstanding outcomes for our young patients.