Human Resources Generalist

Job Description

Job Description

Estelle's Professional Community Services (EPCS)
Full-Time | Hampton Roads, Virginia

Estelle's Professional Community Services (EPCS) is seeking an organized, dependable, and proactive Human Resources Generalist to manage the day-to-day human resources and recruiting functions of our growing behavioral health organization.

This position is ideal for an HR professional who enjoys taking ownership of the hiring and employee-support process from beginning to end. You will work directly with EPCS leadership and program managers while independently managing recruiting, onboarding, personnel documentation, HR systems, and routine employee matters.

What You'll Do

Recruiting & Hiring

• Manage job postings and applicants through CareerPlug
• Review and screen applicants for minimum qualifications
• Maintain candidate pipelines for future hiring needs
• Coordinate interviews with hiring managers
• Track candidates throughout the hiring process
• Conduct reference checks
• Prepare and issue approved employment offers
• Maintain accurate recruiting records and hiring documentation
• Coordinate the transition of selected candidates into ADP

Onboarding & HR Administration

• Manage new-hire onboarding from accepted offer through first day
• Maintain employee personnel files and required documentation
• Track licenses, credentials, certifications, background requirements, and other employment documentation
• Process employee status and personnel changes
• Maintain accurate employee information in ADP
• Assist employees with routine HR questions
• Coordinate benefit and payroll-related information with appropriate vendors and leadership
• Maintain confidentiality of employee and company information

Employee & Management Support

• Serve as the first point of contact for routine HR matters
• Assist supervisors with attendance, documentation, performance-management processes, and employee concerns
• Ensure HR procedures are followed consistently across EPCS programs
• Escalate significant employee-relations, legal, compensation, or policy matters to executive leadership
• Help maintain and improve HR policies, procedures, forms, and workflows

What We're Looking For

• 2+ years of human resources, recruiting, HR coordination, or HR generalist experience
• Experience with an HRIS, ATS, payroll, or applicant-tracking platform
• ADP and/or CareerPlug experience strongly preferred
• Excellent organizational and follow-through skills
• Strong written and verbal communication
• Ability to handle confidential and sensitive information appropriately
• Comfortable managing multiple open positions and deadlines
• Ability to work independently without requiring constant supervision
• Strong judgment and ability to recognize when an issue needs to be escalated
• Behavioral health, healthcare, human services, or other regulated-industry HR experience preferred

The Person Who Will Do Well Here

We're looking for someone who closes loops .

If an applicant needs to be contacted, you contact them. If an interview needs to be scheduled, you schedule it. If a credential is missing, you follow up. If an onboarding item hasn't been completed, you don't simply note it - you make sure it gets resolved.

EPCS leadership should be able to see exactly where every candidate and new hire stands without having to chase down information.

Why EPCS?

EPCS provides community-based behavioral health services throughout the Hampton Roads area. We're continuing to strengthen our leadership and operating systems as the organization grows.