Medical Records Coordinator

Overview

HealthPro Heritage has a great Full-time Medical Records Coordinator position available in at our retirement community in Riverdale, NY. This is an excellent opportunity to join a supportive team, contribute to seamless operations, and make a meaningful impact each day. If you’re organized, motivated, and ready for a rewarding role, we’d love to hear from you. Rates: $20-$25 hourly 

The Medical Records Coordinator is responsible for maintaining accurate, organized, and confidential resident medical records in compliance with facility policies, state and federal regulations, and HIPAA standards. This position supports the nursing and administrative teams by coordinating documentation, scheduling resident appointments, maintaining census data, and ensuring effective communication across assigned nursing neighborhoods.

Why Choose HealthPro Heritage?

• Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions. 
• Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
• Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
• Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
• Competitive Benefits Package:  Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

Join Us in Making a Difference

At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.

Responsibilities

• Maintain, update, and organize resident medical records according to facility and regulatory requirements.
• Prepare and process documentation for admissions, transfers, and discharges, including ensuring appropriate posting of resident name on rooms and ID bracelets.
• Coordinate diagnostic and therapeutic service appointments with nursing staff and external providers.
• Upload all soft records to EMR, per protocol and maintain unit-based records according to facility practice.
• Perform quarterly chart audits and “thinning” to maintain current and compliant records.
• Maintain a current census report and communicate changes to appropriate departments.
• Assist nursing staff by ensuring required forms and tracking documents are readily available.
• Answer calls for assigned neighborhoods regarding resident information and communicate information accordingly.
• Verify and schedule transportation for outside appointments; including scheduling family/representative to accompany resident. If one is not available and required, coordinate with LHCSA companion services.
• Maintain an organized and professional work environment, always ensuring confidentiality and resident privacy.
• Adhere to customer service standards, demonstrating professionalism, empathy, and effective communication.
• Support team members and supervisors by contributing to a collaborative and efficient work environment.

Qualifications

Education and Experience

• High School Diploma or GED required; Associate degree preferred.
• Minimum one (1) year of experience in healthcare administration, medical records, or related field preferred.
• Proficiency in Microsoft Office applications required.

Knowledge, Skills, and Abilities

• Knowledge of medical terminology and healthcare documentation standards.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and ensure compliance with HIPAA regulations.
• Demonstrated professionalism, reliability, and ability to prioritize work effectively.
• Strong customer service and interpersonal skills
• Bilingual a plus