Operations Associate

Operations AssociateMontblanc | HoustonReports to: Boutique ManagerOverview Reporting to the Boutique Manager, the objective of this role is to maintain boutique operations and contribute to the profitability of the boutique by receiving, handling, and helping to manage inventory of merchandise in a timely and organized manner.Primary responsibilitiesEnsures permanent accuracy of stock in store and organizes weekly/monthly cycle countsEnsures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the dayEnsures good reception of deliveries from central warehouse and controls upon receptionManages boutique email inbox and follows up on stock transfer between stores or stock sent for commercial activities. Organizes end of season returnsSupports sales floor and interact with clients when necessaryParticipates in the morning team briefings and shares important operational information including daily deliveries and stock updatesSupports stock requests from team membersShares inventory results, consignment issues and all other topics to finance teamCommunicates with other stores on best practices and issues they may have encounteredTranslates Montblanc attitude of entrepreneurship, togetherness, excellence, creativity and positive impactSupports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security)Provides administrative support to the team in booking couriers, deliveries, transfersCompletes store supply ordersSupports the manager to ensure perfect compliance with Richemont processesQualificationsPrevious experience in retail sales; jewelry or high-end luxury product sales is preferred.Strong organizational skills.Proficiency in inventory management and operational processesCapability to prioritize tasks and manage time efficiently.Excellent interpersonal, communication and computer skills are needed.Strong attention to detail with the ability to handle multiple tasks simultaneously.Effective communication and customer service abilities.Ability to sit down and stand for extended periods of timeAbility to unpack and lift up to 20lb boxes regularlyReaching to access product stored within cabinets or on shelvesBending to access product stored within cabinetsOccasional need to use a ladder to reach productAvailable to work weekends and holidaysRichemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.We OfferEmployee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.At Richemont, We Craft the Future!Expected Hourly Range: $21.00 - $25.00Salary will be determined based on relevant skills and experience.