Accounts Receivable Collections Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Collections Specialist to support a manufacturing operation in Hebron, Kentucky. This position focuses on maintaining healthy customer accounts by driving timely collections activity, reviewing receivable trends, and addressing payment issues with professionalism and accuracy. The ideal candidate brings commercial collections experience, strong attention to detail, and the ability to work directly with customers to improve payment performance and reduce aging balances.

Responsibilities:
• Drive collection efforts across an assigned portfolio of business accounts through consistent outreach and follow-up on outstanding invoices.
• Review customer payment activity and account history to spot delinquency trends, elevated credit risk, and other receivable concerns.
• Track account status closely by identifying missed payments, slow remittances, and unusual billing patterns that require attention.
• Investigate and resolve payment variances by coordinating with customers and internal partners to clear discrepancies efficiently.
• Reconcile customer statements and account records to help maintain accurate balances and dependable documentation.
• Authorize the release of orders placed on hold when account status and payment conditions support approval.
• Maintain an accurate aging report for the assigned account base by reducing overdue balances and updating account notes promptly.
• Apply monthly finance charges in alignment with established credit guidelines and account terms.
• Work with past-due customers to establish practical payment arrangements that support collection goals while preserving business relationships.• At least 2 years of experience in accounts receivable, billing, or commercial collections.
• Hands-on background in B2B collections and customer account follow-up within a business environment that requires attention to detail.
• Working knowledge of collection procedures, credit practices, and receivables management principles.
• Ability to analyze account activity, identify risk indicators, and prioritize collection efforts effectively.
• Experience reconciling account statements and researching payment discrepancies with accuracy.
• Strong communication and negotiation skills for discussing delinquent balances and payment solutions with customers.
• Proficiency with accounts receivable reporting and maintaining organized, detail-oriented account records.