Client Services Representative

Client Service Representative (CSR) – Veterinary Clinic

We are a fast-paced, 4 doctor veterinary clinic looking for a friendly, organized, and compassionate Client Service Representative to join our team! If you thrive in a high-energy environment, love helping people and their pets, and enjoy being the heart of a team, we'd love to meet you.

What You'll Do:

• Greet clients and patients with warmth and professionalism
• Manage a high-volume phone line (appointments, questions, triage support)
• Schedule appointments efficiently and accurately
• Process payments and maintain accurate records
• Communicate clearly with doctors and medical staff
• Help keep the front desk running smoothly—even on our busiest days

What We're Looking For:

• Excellent customer service and communication skills
• Ability to multitask and stay organized under pressure
• Positive, team-first attitude
• Strong attention to detail
• Previous veterinary or medical front desk experience is a plus, but not required

Why You'll Love Working Here:

• Opportunity to make a difference for pets and their families every day
• Fast-paced work that keeps your day interesting and engaging
• Full Time & Part Time candidates eligible for significant Employee pet care discounts
• Full Time candidates eligible for Medical, Dental & Vision insurance, Paid Vacation time, and 401k with Matching

Schedule: Full-time and part-time positions available, including some evenings (Tues/Thurs) and weekends.

Pay: $16-18/hour Depending on experience

Accepting applications through 7/31 or until the position is filled.

If you're someone who can keep a smile during a busy day and truly enjoys helping both people and pets, we'd love for you to join our team!