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Customer Experience Lead — Drive Service Excellence

AIT Worldwide Logistics

AIT Worldwide Logistics is seeking a Customer Experience Lead to be the first point of contact for customers via email, phone, and live chat. You will engage with clients, resolve shipment inquiries, and escalate issues as needed in a fast-paced environment. The ideal candidate has 3–5 years in customer service with strong problem-solving and communication skills, and a team orientation. #J-18808-Ljbffr AIT Worldwide Logistics

Vacancy posted 1 day ago
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