Office Assistant

Job Description

Job Description

Company Overview:

Stellar Transport of North Florida is a leading provider of non-emergency medical transportation services, dedicated to ensuring safe and reliable transportation for our clients. We are committed to delivering exceptional care and assistance to individuals requiring medical transportation, and we are currently seeking an Office Assistant to join our team.

Position Overview:

The Office Assistant will play a crucial role in the efficient operation of our administrative office. The ideal candidate will have a strong organizational skills and be highly reliable. Attention to detail, data entry proficiency, and multitasking abilities are essential for success in this role. 

Responsibilities:

Driver Recruitment:

• Once hired, schedule drivers to complete paperwork and drug screen.
• Point of contact to answer questions during hiring process.

Driver Compliance:

• Ensure drivers maintain their annual competencies and compliance items in accordance to our client requirements.
• Maintain and post driver scores weekly.
• Administer training modules.

Office Coordination:

• Manage scheduling of transportation services for clients.
• Answer calls and provide ETAs, quotes and responses to general inquires.
• Address scheduling conflicts and adjust as necessary to meet client needs.

Data Entry and Record Keeping:

• Maintain accurate and up-to-date records in the company database.
• Enter client information, trip details, and billing data with precision.
• Generate reports as needed to support decision-making and business operations.

Miscellaneous:

• Oversee general office needs, including supplies inventory and equipment maintenance.
• Provide administrative support to management and staff as needed.
• Assist in recruiting, hiring, and training administrative personnel.
• Primary point of contact with drivers
• Responsible for keeping vans stocked

Qualifications:

• Minimum of 1 years of experience in office setting, preferably in a transportation related field.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Excellent organizational and multitasking abilities to thrive in a fast-paced environment.
• Effective communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain confidentiality and handle sensitive information with discretion.

Benefits:

• Competitive pay.
• 401K and Insurance offered.
• Weekly Pay.

Application Instructions:

Please submit your resume and a cover letter detailing your relevant experience and qualifications to Antoine Ransom. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Stellar Transport of North Florida is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.