Customer Service Rep (01505) - 1621A Towne Dr

Customer Service Rep

Join our team as a Customer Service Representative at our Columbia, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

Responsibilities include:

• Answering incoming phone calls and taking customer orders accurately
• Preparing and making pizzas according to company standards and recipes
• Processing cash and credit card transactions efficiently
• Delivering outstanding customer service, ensuring a positive experience for every customer
• Maintaining a clean and organized work environment
• Assisting with various cleaning tasks to uphold store cleanliness
• Handling and lifting items weighing up to 25 lbs. as needed
• Collaborating with team members to ensure smooth operations during busy periods

Qualifications include:

• Excellent communication skills with the ability to interact professionally with customers
• Strong attention to detail and ability to follow directions accurately
• Flexibility to work weekends, holidays, and various shifts as required
• Positive attitude and friendly demeanor, with an easy smile
• Basic computer skills for operating point-of-sale systems
• Ability to multitask effectively in a fast-paced environment
• Problem-solving skills to address customer concerns promptly
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a willingness to assist coworkers as needed
• Previous customer service experience is a plus, but not required we provide training!

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.