Sales Support Analyst POST NUMBER: 258420

Sales Support Analyst

Location: Jacksonville, FL

Employment Type: Direct Hire

Work Arrangement: 100% Onsite

About the Opportunity

Vaco has a great opportunity for a Sales Support Analyst in Jacksonville, Florida. This role partners closely with e-commerce sales teams supporting major online retail accounts and combines data analysis, inventory planning, forecasting, reporting, and e-commerce operations .

The ideal candidate is analytical, highly organized, and comfortable working with large amounts of data to identify trends, solve problems, and support sales growth.

Key Responsibilities

Sales Analysis & Reporting

• Analyze sales, inventory, profitability, pricing, traffic, product availability, and performance trends
• Prepare recurring and ad hoc reports to support sales and business decisions
• Identify trends and opportunities across key e-commerce accounts
• Provide data and analysis to support planning and budgeting

Inventory & Forecasting

• Monitor inventory levels and support replenishment planning
• Track aging inventory and identify potential issues
• Maintain and update demand forecasts based on sales trends, promotions, product launches, and discontinuations
• Analyze variances and recommend forecast adjustments

E-Commerce & Product Support

• Support new product and item setup across online retail platforms
• Maintain accurate pricing, packaging, specifications, and product information
• Assist with digital product content and data synchronization
• Troubleshoot catalog, listing, and platform discrepancies

Promotions & Sales Support

• Analyze promotional performance and identify opportunities for improvement
• Support execution of sales initiatives and promotional programs
• Partner with internal teams to resolve customer and platform-related issues
• Assist with cross-functional projects and key sales initiatives

Qualifications

• Bachelor's degree required
• Up to 5 years of relevant experience
• Experience within e-commerce, consumer products, sales operations, business analytics, inventory planning, or a related environment
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to analyze data and translate findings into actionable business insights
• Strong written and verbal communication skills
• Ability to collaborate effectively across sales, operations, inventory, and other departments

Ideal Candidate

The ideal candidate enjoys working at the intersection of sales, data, e-commerce, and operations . They should be comfortable digging into reports, identifying trends, troubleshooting discrepancies, and using data to help the sales team make better decisions.

This is a great opportunity for someone with early-career experience in e-commerce analytics, sales operations, demand planning, inventory analysis, or consumer products who wants broader exposure to major online retail accounts.

Work Environment

• 100% onsite in Jacksonville
• Direct-hire opportunity
• Fast-paced, data-driven environment
• Significant interaction with e-commerce sales and cross-functional teams
• Exposure to inventory planning, forecasting, promotions, digital content, and online retail operations

Vaco/Highspring Disclaimer

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.

Unless otherwise noted in the job description, the position Vaco/Highspring is filling is occupied. Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you agree to be included in our talent pool for future hiring for similarly qualified positions.

Submissions to this position are subject to the use of AI to perform preliminary candidate screenings focused on ensuring minimum job requirements are satisfied. Further assessment beyond this initial phase will be conducted by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.