Spa Women's Concierge

Women's Spa ConciergeBask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in the charm of Los Peñasquitos Canyon, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego's only three-Michelin starred restaurant, Addison.Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Women's Spa Concierge.ResponsibilitiesAccountable for all public area operations locker room area.Create and maintain a professional, safe, nurturing and healing environment where the experience at the Fairmont Grand Del Mar lends itself to making a difference in our guest's lives.Provide personal attention to the guests/members to ensure a pleasant visit for each guest and maintain effective guest relations.Prepare locker room and whirlpool equipment and supplies dailyReplenish guest amenities and towels as necessary to include wellness table snacks, lounge area and locker room; keeping area immaculate.Perform daily general cleaning and minor maintenance tasks in the facility.Stay current on all department information, become well-versed and trained in its application and train locker room staff accordingly.Take ownership of any guest or staff related problem and handle accordingly.Assure a clean, crisp and sanitary spa.Work cooperatively and professionally with all departments.Comply with all Grand Del Mar safety and health policies and procedures.Attend regular department meetings as directed by the Spa Operations manager or Director of Spa.Conduct tours of the facility.Keep management informed with all guest, staff and program issuesOther duties as assigned by Lead Attendant or Manager to include special projects and/or basic maintenance of the facilitiesQualificationsMust be professional, service oriented, accurate, gentle and work with attention to detail, striving to exceed the expectations of every guest every time.High School Diploma or equivalent required.Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.Excellent personal appearance, good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest. Knowledge of guest service and/or hospitality industry a plus.One year experience working in a service-related field, preferably in a luxury-oriented hotel or club facility.Physical DemandsConstant standing and walking throughout shiftPushing and Pulling up to 20lbsAbility to carry up to 20lbsWage InformationThe hourly rate for this position is $19.00Job Perks & BenefitsJoin our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.What is in it for youComplimentary Meals: Enjoy hot meals during your shift in our staff cafeteriaComplimentary on-site parkingHotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide.Food, Spa, and Resort Discounts: Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties world-wide.Career Growth Around the World: Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor.Training & Development: Learning programs through our Academies designed to sharpen your skillsSocial Responsibility: Ability to make a difference through our Corporate Social Responsibility activitiesRecognition & Rewards: Employees are recognized for outstanding performance through appreciation programs, awards, and exclusive travel and lifestyle perks.Meaningful Work: Create memorable experiences for guests while making a positive impact through exceptional hospitality and service.Health and Retirement BenefitsAll full-time employees are eligible for our comprehensive benefits package, which includes:Medical, dental, and vision insurance (effective the first of the month following 30 days of employment)Eligible single Full-Time employees can enroll in a $0 premium health planLife and disability insurancePaid HolidaysAll Full-time and Part-time employees are eligible for:Vacation and sick leave401(k) retirement plan with matching programEmployee Assistance Program (EAP)Diversity & InclusionFairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.All your information will be kept confidential according to EEO guidelines.Visa RequirementsApplicants must be legally eligible to work the United States.