BPO Senior Manager

In these roles, you will be responsible for:

•Expertise in specialties of RAD/ IVR & Anesthesia

•Ensure adherence of coding guidelines within established productivity standards.

•Addressing coding related inquires for providers as needed, U.S. only.

•Attending meetings and in-service training to enhance coding knowledge, compliance skills, and maintenance of credentials.

•Provide supervision and direction to team and manage their day to day activities.

•Provide trend analysis of issues and solutions to customer.

•Maintain and ensure adherence to SOP guidelines by team members.

•Provide monthly feedback to team members on their performance.

•Provider guidance to the team members to effectively complete the assigned task.

•Ensure complete adherence to TAT and SLA’s as defined by the customer

•Maintain patient confidentiality and strict adherence to HIPAA

Required Skills for this role include:

•10+ years of experience working on Revenue Cycle Management in Medical Coding. 

•Strong Operations and Process Management 

•5 or more years of managerial experience in Coding (medical billing).

•Excellent interpersonal, verbal and written communication skills

•Demonstrate ability to work in challenging and changing work environment and apply methodologies to best fit solutions.

•Should have AAPC coding certification

•Expertise with Windows PC applications that required you to use a keyboard, MS office, navigate screens, and learn new software tools.