Front Office Coordinator, Internal Medicine, (Mill Valley), Full-Time, Days

MarinHealth Overview MarinHealth is an integrated healthcare system serving Marin, Sonoma, and Napa Counties. Job Description Summary The Front Office Coordinator is essential to establishing an excellent patient experience. This role requires a dependable, motivated team player with strong interpersonal skills and a professional attitude. The front desk handles high demands of patient care, and the coordinator must provide personalized support in a busy office environment. Pay Range: $22.50 - $27.00 - $31.50 Essential Functions and Responsibilities Answers telephones, triages calls, takes messages, and provides information. Provides support services to patients and medical staff; schedules appointments and admissions as required. Prepares patient charts and other office documents; scans and sorts documents into Electronic Health Record. Attends staff meetings. Maintains files and assists in updating office systems. Inventories office supplies; assists in the care and maintenance of office equipment. Books, coordinates, and reschedules patient appointments; relays necessary messages to staff and doctors. Answers questions regarding patient appointments, prescriptions, and testing. Greets and registers patients promptly, pleasantly, and helpfully; verifies necessary information and updates patient records. Assembles patient paperwork and forms for visits. Requests referrals and authorizations as needed; schedules specialists. Logs payments and balances receipts; ensures copays are balanced and reports are properly produced. Oversees reception area, coordinates patient movement, and reports problems or irregularities. Maintains patient confidentiality. Adheres to “Best Practices” as introduced by the company and/or Practice Leader. Performs other related work as assigned or required. May be required to work in multiple locations. Performance Requirements Ability to speak, read, and write English clearly. Knowledge of medical office procedures. Knowledge of grammar, spelling, and punctuation. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Skill in operating a computer, fax, and copy machine. Ability to read, understand, and follow oral and written instructions. Ability to speak clearly and concisely. Ability to establish and maintain effective working relationships with patients, employees, and doctors. Qualifications Education: High school diploma or General Educational Development (GED) certificate required. Completion of business school or related training, including computer courses preferred. Experience: One (1) year of progressive responsibility and directly related work experience. Experience with, and proficiency in, electronic medical records; use of EPIC software a plus. Computer proficiency: Microsoft Office. Bi‑lingual in Spanish desired. Accommodation Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io. Health & Immunizations To protect employees, patients, and the community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID‑19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law. Compensation The posted pay range complies with applicable law and reflects anticipated compensation for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity. Positions covered by collective bargaining agreements are governed by those agreements. Equal Employment All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws. #J-18808-Ljbffr Dormont Manufacturing Co