Office Manager

CCSF Office Manager

Camden Center is a partial hospitalization and intensive outpatient treatment center that offers comprehensive, multi-disciplinary treatment for psychiatric and addictive disorders. Our staff is comprised of nationally recognized medical doctors, psychotherapists, and integrative medicine specialists who have been recruited as experts in their field to work with our patients. Camden Center is a medical organization established and operated by physicians, and is founded on the principles of clinical excellence, compassionate care, and respect for our patients.

The office manager will be expected to provide clerical support to all Camden Center staff and to create and uphold a welcome and organized work environment. The office manager will also be responsible for greeting visitors as they arrive, directing them to various offices when appropriate, and being the point of contact for office maintenance and care. This position is open to growth as the company expands. This position reports directly to the Administrative Director.

Core duties and responsibilities include the following. Other duties may be assigned.

• Answer phones, transfer calls to the appropriate station, and take detailed messages as needed; differentiate urgent messages and regular calls that can be returned at the end of the day
• Handling the company credit card responsibly and recording approved purchases
• Maintaining a spending budget and spending within or under the budget monthly
• Take inventory of office and clinical supplies and place orders/restock as needed
• Impeccable record keeping of office furniture, art, and other furnishings within the office spaces
• Communication and delegation with repair vendors for necessary repairs and services within the offices
• Compose emails to patients, staff, and associates with professionalism and correct use of grammar and vocabulary
• Use discretion and good judgment in handling sensitive and confidential information
• Follow all HIPAA regulations, requirements, and guidelines
• Organize patient files and information into Medical Records Database and Google Drive
• Complete patient intakes and upload the documents to the electronic medical record
• Maintain cleanliness and upkeep of common areas and therapy offices either by self or delegating tasks to subordinates
• Prioritize multiple tasks, meet deadlines, and maintain excellent attention to detail
• Collect samples and prepare urinary analysis screenings for laboratory testing
• Medication distribution and taking vitals and weight
• Supervise and train new team members
• Conduct bi-weekly and/or monthly one-on-one meetings with administrative team and lead weekly team meetings
• Ensure company workflows and protocols are followed
• Attend weekly meetings with clinical and administrative leadership
• Open to learn and adapt to new responsibilities

Position requirements:

• Strong computer and internet research skills; proficiency in the use of Google Workspace
• Professionalism of the highest caliber in all interactions with patients and staff
• Excellent interpersonal skills
• Ability to work well with all levels of management, staff, patients, and vendors
• Must be able to legally work in the United States and provide documentation (2 forms of ID and/or Green Card)
• Must be able to sit and stand at length (up to 4-hours)
• Must be able to lift, push, and pull up to 25-pounds
• Must be able to kneel, bend, and squat

Supervisory responsibilities:

Assists with supervising administrative assistants. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; managing crises; and addressing complaints and resolving problems. ------------------------------------------ 40 hours/week. Pay range is $25.00/hour - $35.00/hour depending on experience. Benefits for full-time employees include medical, paid and sick time off, matching 401(k), holiday pay, and a flexible spending account.