Remote Customer Success Manager - MSP Client Experience
i-Tech Support
- Remote job
i-Tech Support is seeking a Customer Success Manager for Managed Services. This remote role oversees the client lifecycle from onboarding through ongoing relationships, coordinating with vCIO, Service Delivery, Help Desk, and other teams to ensure timely actions and stakeholder alignment. The CSM focuses on client experience, engagement, and retention rather than performing technical work or direct sales. Responsibilities include coordinating onboarding/offboarding, maintaining client records, #J-18808-Ljbffr i-Tech Support
- ...committed to helping clients make technology a... ...who operate remotely and from offices... ...a Senior Client Success Manager to join the team... ...exceeding their experience of what anyone else... ...Services Provider (MSP) environment ~... ...communication and customer service skills,...Remote workFull time
- Customer Success Lead (Sales Manager Experience) Own customer onboarding and early success after close. Run the install playbook, monitor deal and pipeline... ...or technology company and are comfortable in a fully remote team Based in the UK, EU, or US, and able to overlap...Remote job
- ...the Role As a Federal Customer Success Manager at NinjaOne, you will... ...(MSPs) serving .gov clients. You'll serve as the... ...partner calls.Location: Remote if in Virginia or... ...dedicated portfolio of MSP and internal IT accounts... ....About youFederal Experience: You have a proven track...Remote workFull timeFor contractorsWork at office
- ...tool designed for Managed Service Providers... ...flexibility of remote work and enjoy opportunities... ...: As a Customer Success Manager , you... ...retention of our clients. You will be responsible... ...overall customer experience. Complete... ...) in a SaaS or MSP-related environment...Remote workWork experience placementFlexible hours
- Customer Success Lead / Meeting Manager - Pharma Congress Experience Required (Remote: UK Based) Job Category : Global Enterprise Solutions Requisition Number : CUSTO001485... ...both the internal support team and external clients. The CSL acts as the liaison and primary contact...Remote jobFull timeWork at officeLocal areaWork from homeWorldwideNight shift
- ...Overview As a Technical Customer Success Manager (TCSM), you are the... ...zero-trust secure remote access, SASE, and... ...Onboarding: Guide new MSP partners through onboarding... ...policy and roaming client deployment, and... ...Minimum of 5 years of experience in customer success,...Remote workFull timeContract workWork at officeWork from homeMonday to Friday
- ...Client Experience Manager As our Client Experience Manager, you will be responsible for managing a... ...working in a Managed Service Provider (MSP) company Experience in managing/handling... ...with short deadlines. Proven success managing, selling and developing client...Remote workPermanent employmentWork from homeNight shift
$25 per hour
...Description Job Description Guest Experience Specialist (Remote, Evenings and Weekends) Naked... ...transparency through our open-book management, profit-sharing plans and dedication... ...years in restaurant, hospitality or customer service, ideally both Stay calm and...Remote workFull timePart timeSeasonal workLocal areaShift workNight shiftWeekend workAfternoon shiftWeekday work- ## Director, Private Client Experiences and StandardsApply: United States:... ...Client leadership and functional managers to develop and deliver... ...service environment· Demonstrated success building and implementing... ...position is open to U.S. remote work. However, team members...Remote workFull timeWork at office3 days per week
$80k - $90k
...Technical Account Manager / Client Success Manager (MSP) Location: Mount Arlington, NJ | Local Work From Home... ...recurring issues, and strengthen customer satisfaction. Proactively identify... ...We're Looking For Strong MSP experience required Previous experience as...Full timeWork at officeLocal areaWork from home$75k - $95k
...expertise, implementation and managed services to help... ...At Net at Work, the Client Experience Manager (CEM) for Managed... ...Services environment. Success in this role requires... ...Services Provider (MSP) or recurring technology... ...preferred. Customer Requirements This...Remote workTemporary workImmediate startFlexible hours- ...purposeful and client-focused Federal Account Manager with a strong... ..., and proven experience working with Managed... ..., ensuring successful delivery of staffing... ...with MSP program managers... ...abilities and a customer-centric mindset... ...Yearly bonus Work Location: Remote...Remote workFull timeContract workFor contractorsMonday to FridayDay shift
- *Traveling Construction Customer Success Manager (80% travel required) Open Positions... ...on a select few major client projects. You will guide... ...Location & Travel: Texas (Remote): This position operates across... ...Mission Critical experience (Data Center, Aviation, or...Remote workFull timeTemporary workFor contractorsCurrently hiringWork at officeWork from home
$90k - $95k
...COACHING RIGHT NOW Client Experience Partner, Strategic Growth & Partnerships... ...is not a traditional client-success role, and it is not... ...expertise of leadership, Program Management, Business Intelligence, Assessments... ...and proactively in a mostly remote environment Seek out...Remote workFull timeWork at officeImmediate start- ...Insight Global is actively hiring a Remote CX Manager responsible for leading customer experience and user experience in support of a large government Program. The Selected candidates MUST HAVE A CCXP Certificate to be considered for this position. Candidates can work...Remote workCasual workLive in
- ...POSITION: Director of Customer Experience \n REPORTS TO:... ...but the role is fully remote \n HOURS: Must be... ...an extension of our clients’ internal teams, providing... ...-on execution and management to keep their businesses... ...are set up for successful execution \n \n \...Remote workFull timeWork at office
- ...Leading a team of customer service representatives, the full-time Customer Experience Supervisor will oversee daily operations, resolve escalated issues, and implement... ...to enhance customer service in a 100% remote environment. Key responsibilities Supervise and...Remote workFull timeWork experience placementShift workAfternoon shift
- ...CleanChoice Energy is seeking a Customer Experience Supervisor to lead and develop the customer service team in a 100% remote call center environment. This exempt, supervisor-level role reports to the Call Center Manager and focuses on delivering outstanding service to...Remote work
- ...Position : Customer Success Manager – Managed Services Position Type :... ...Employee Location : Remote, Florida Working Hours... ...Managed Service Provider (MSP) focused on delivering proactive... ...solutions and exceptional client experiences. As we continue to scale,...Remote workFull timeContract workImmediate start
$106k - $212k
...OpportunityAre you an experienced customer-facing professional... ...established Customer Experience organization. There,... ...in driving customer success, working alongside a... ...Customer Experience Manager role will be part of a... ...blending the benefits of remote work with the...Remote workWork at officeRelocation package3 days per week- We are seeking a motivated and detail-oriented Remote Guest Experience Specialist to join our remote team. In this role, you will assist customers with inquiries, scheduling, account updates, and service coordination while delivering a high level of professionalism...Remote workFlexible hours
$104.8k - $145k
...smarter, fairer decisions for millions of customers. But the numbers only hint at the... ...strategically critical product line. The Customer Experience Manager will be instrumental in shaping how... ...of your work can be accomplished remotely. The majority of our employees can...Remote workFull timeInterim roleCurrently hiringWork at officeLocal areaWork from home2 days per week- ...Client Experience Partner – Remote (Independent) We are bringing on Client Experience Partners – Remote (Independent) to join our remote team. You will assist clients with planning, booking, and support throughout their journeys. Key Responsibilities: Support...Remote work
$98.93k - $108.29k
...partner company, who manages all applications and... ...partner is looking for a Customer Experience Manager based in... ...initiatives that strengthen client outcomes and business... .... The position is remote within the United... ...related methodologies. Successful candidates will also...Remote workWork at office- ...Anthropic’s Claude platform to help customers modernize their technology,... ..., data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our... ...always come first. We are a fully remote global company with employees...Remote workWork at officeWorldwideFlexible hours
$125k - $160k
...of a partner company, which manages all applications and next steps... ...looking for a Director of Client Experience, Lab Network based in the... ...client support efficiently. This remote leadership opportunity is... ...generated outputs, and share successful practices across the...Remote workContract workTemporary work- ...To support a growing customer success team, the full-time Customer Experience Operations Manager will translate business needs into actionable workflows, prototype AI-... ...manage Salesforce and GTM systems support in a remote environment. Key responsibilities Translate evolving...Remote workFull time
$60k - $70k
...GUEST EXPERIENCE MANAGER: LOCATION : Remote work. ABOUT RAISE AWAY - we provide kick-ass fundraising solutions... ..., dinners and anything else the client might need Offer additional... ...and an independent problem solver Customer service skills is a must...Remote workFlexible hoursNight shift£40k per year
Guest Experience Manager Application Deadline: 30 October 2026 Department: Corporate... ...Permanent - Full Time Location: Remote Compensation: £40,000 / year Description... ...hotel, luxury hospitality or premium customer service, with a passion for delivering...Remote workPermanent employmentFull timeWork at officeFlexible hoursShift work- ...Head of Customer Success & Experience Customer Success · San Francisco Bay Area TL;DR: Who We’re Looking For We’re looking for a hands... ...working directly with strategic customers rather than only managing managers. This is a build-and-lead role: you’ll coach...Full time
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