Operations Supervisor

Overview As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers’ freight in an error‑free manner. Responsibilities Compile production and service records and measure conformance to standards. Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations. Review logs and reports and confer with shift personnel to ascertain pertinent scheduling, production and administrative support requirements. Set up appointment freight deliveries. Perform and/or assist with billing, rating, manifesting and analysis of freight weight and size. Maintain excellent communication with external and internal customers. Assist with training, development and evaluation of production and/or clerical personnel performance and recommend or initiate documentation. In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel. Ensure that Service Center premises are protected and maintained. Assist in the investigation, reporting and initiation of corrective actions for accidents, job‑related injuries and employee discrepancies. Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations. Assist with the facilitation of information meetings with Service Center team members. Effectively handle special assignments as directed. Qualifications Knowledge of the LTL/Transportation Industry. Experience managing drivers and dockworkers. Knowledge of the surrounding geographical area to the Service Center. Benefits Stable and growing organization. Competitive weekly pay. Quick advancement. Professional, positive and people‑centered work environment. Modern facilities. Clean, late‑model equipment. Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8), paid vacation and personal days. Physical Demands This position requires the ability to perform a combination of administrative and operational duties in an office and dock environment. Duties may include standing and walking for extended periods, pushing or pulling equipment, operating material‑handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr