Office Service Associate DC Floater
The Millennium Group
Office Service Associate DC Floater
Looking for a reliable and self-motivated candidate that would be On-Call when there is a need for coverage our local accounts. Would be able to communicate effectively with many different types of people along with willing to perform multiple tasks. This is a great position for someone who is Retired and looking for something that is not full time.
A Floater is a cross-trained Office Services team member based in Washington DC who travels to the Northern VA regional sites to provide flexible coverage across mailroom, shipping/receiving, and general office support, ensuring consistent operations whenever staffing gaps or workload demands arise.
Key Responsibilities:
- This position will be stationed in Washington, DC with travel to Northern, VA area whenever staffing gaps or workload demands arise. Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].
- Deliver, pickup, and transport materials within, between, to, and from various departments. (Cover other accounts in the Va and DC Area)
- Deliver office supplies.
- Deliver within the building and other locations. Collect data for reports
- Ensures Customer Service area is always staffed and provide back up for call outs.
- Maintains records and files.
- Must have good working knowledge of postal regulations.
- Must have good working knowledge of computer basics.
- Provide problem resolution.
- May deal with difficult or irate customer periodically.
- Ensures equipment is in good working order, equipment maintenance.
- Interfaces with the client contact when required.
- Keeps manager informed of operational efficiencies and potential problems.
- May be required to work overtime periodically.
- Able to set priorities.
- Must be flexible to adapt to changes.
- Must demonstrate leadership qualities.
Qualifications:
High School diploma or equivalent (GED). Must have reliable transportation to travel to various client sites. Minimum of 2 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures. 1-3 years experience with Microsoft Office Software (Word, Excel, etc.). Excellent customer service skills; must possess a "can do" attitude. Excellent communication skills both verbal and written. Ability to effectively work individually or in a team environment. Competency in performing multiple functional tasks. Attention to detail. Ability to handle mail or hand cart, as well as flatbed. Must be able to lift up to 50+ pounds.
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