Unit Assistant Float Staffing - Contingent - Nights - Warren

Admin Support (Non-Clinical)

Henry Ford Macomb - Oakland Hospitals

Scheduled: Contingent/Night Shift- 7:00pm-7:30am

GENERAL SUMMARY

Performs administrative and clerical duties in support of an assigned clinical area.

RESPONSIBILITIES

• Greets patients, visitors, and new admissions. Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution. Creates various reports and documents as assigned. Helps patients/residents with basic technology and social media.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
• May maintain staff schedules and timekeeping as assigned.

EDUCATION/EXPERIENCE REQUIRED

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. - Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. - Preferred use of administrative skills in a hospital setting,
• BLS through the American Heart Association preferred.
• Medical Terminology and strong computer skills preferred
• Hospital experience as a unit clerk preferred.