Pre-Hospital Account Manager

Pre-Hospital Account Manager - Northeast and South Central

Laerdal Medical Benefits Include:

• Generous PTO & Holidays
• Hybrid and Compressed Work Week (for operations-based roles only)
• Comprehensive Medical, Dental, and Vision
• HSA & FSA Account Options, with employer HSA contribution
• 401k with Employer Match & Profit Sharing
• Tuition Reimbursement
• Wellness Reimbursement Program
• Professional Development Opportunities
• Pet Insurance
• Subsidized Cafeteria in NY based office

*2 positions available - Northeast (NY, NJ, PA) and South Central (TX, KS, OK)*

Position Overview:

As a Pre-Hospital Account Manager, you will play a pivotal role in advancing patient outcomes by guiding customers in the adoption of RQI and simulation programs. You'll collaborate closely with strategic partners, Alliance teams, and key accounts to ensure seamless coordination and resource alignment that maximizes customer impact. This role is instrumental in reestablishing Laerdal's presence in the EMS market, requiring a strong focus on building long-term, meaningful relationships with designated customers. Using a consultative sales approach, you will identify needs, deliver tailored solutions, and consistently meet financial objectives, including achieving new order value targets.

Responsibilities:

Mission & Program Advocacy:

• Serve as a passionate ambassador for Laerdal's mission to improve survival through digital resuscitation transformation, engaging customer leadership in the RQI journey.
• Demonstrate mastery of the RQI and Simulation portfolio, including features, functionality, and value proposition.

Sales Performance & Territory Management:

• Achieve annual territory revenue quota while maintaining operating expenses within budget.
• Apply disciplined pricing strategies to maximize net income, including responsible discounting and charge practices.
• Create and close new opportunities through consultative selling and strategic territory planning.
• Adjust activity levels to align with corporate strategy, including virtual engagements and inside sales efforts.

Customer Engagement & Collaboration:

• Collaborate with internal and external stakeholdersincluding marketing, educational specialists, sales managers, and strategic partnersto drive customer success and revenue growth.
• Direct customers to appropriate support resources to ensure satisfaction and continuity.
• Maintain strong relationships with channel partners while prioritizing customer needs.

CRM & Forecasting Excellence:

• Maintain accurate monthly and quarterly forecasts in Salesforce.
• Manage campaigns, update contact and account information, and capture customer engagements weekly.
• Prepare and analyze performance metrics and opportunity funnels to support revenue forecasting and action planning.

Professional Development & Operational Discipline:

• Develop and implement a personalized Growth Development Plan in partnership with your supervisor, with regular progress reviews.
• Participate in monthly forecast and review meetings with leadership and peers.
• Submit timely expense reports and manage demonstration equipment efficiently.

Product & Market Expertise:

• Demonstrate strategic understanding and tactical application of Laerdal's Emergency and Resuscitation Care portfolios, including simulation, manikins, SimCapture, Scenario Cloud, and RQI.
• Apply consultative selling techniques and clinical knowledge to align solutions with customer needs.
• Maintain competencies in key areas and exemplify behavior aligned with Laerdal's values

Requirements:

• Ideal candidate must reside within North East (NY, NJ, PA) sales region or South Central (TX, KS, OK)
• Bachelor's degree in life sciences or business preferred 3+ years of sales experience in medical disposables or capital equipment; or Associate's degree with 5+ years of relevant experience.
• Flexible working hours, including evenings, weekends, and overtime as needed.
• Proficient in Microsoft Office Suite; working knowledge of CRM systems and webinar software preferred.
• Able to lift and carry up to 100 lbs. with or without mechanical assistance.
• Strong communication skills for in-person, phone, and virtual interactions.
• Valid driver's license required.

Salary Range: $60,000 - $70,000, additional $72,000 variable at 100% to plan

Please note that this range does not include any other compensation or benefits that an individual may be eligible for. The salary offered depends on a variety of factors, which may include, but not limited to; the qualifications of the individual applicant for the position, location, level of education attained, and/or professional certifications, years of relevant experience, special skills, etc.

Laerdal Medical Corporation is committed to provide equal employment opportunities to all applicants and employees without regard to race, color, citizenship status, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, status as an individual with a disability, status as a protected veteran or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.